Data Analyst

We Are Setting The Pace

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and demanding environment, you will be required to collaborate, ask the right questions and take the smart risk.

We call ourselves Champions. Why Champions? Because it’s not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.

Purpose

As a Data Analyst, you will join a cross-functional, scrum-based data team, that’s transforming the way we do data at Clickatell. This role is the bridge between Product and Data Insights! As such, expect a combination of executive and technology responsibilities from data mapping to reporting you will play a critical role in strengthening of our analytical presence in the Chat Commerce market.

We Do The Right Things

Responsibilities of the Role

• Work in a scrum-based team that is passionate about enabling a data culture throughout the organization
• Support the development of scalable and robust pipelines by means of completing and maintaining source to target mappings templates and associated metadata
• Support the advancement of Analytical models by working in collaboration with Data Modelers and BI Analyst in translating or anticipating business needs into actionable data solutions
• Create Data Visualization prototypes to support the elicitation of Business needs
• Maintain Jira content relevant and ensure the reports of the team progress is a reflexion of the team velocity and capacity
• Breaks down strategic problems, and analyses data and information to provide subject matter insights and recommendations.
• Documents and maintain operational procedures and processes relating to analytical and reporting processes.
• Assist in the ongoing changes resulting from the roll out of Clickatell’s Data Strategy i.e. Change Management, Communication, Progress Updates, etc

Requirements

A Bit About You We Are On A Learning Journey

Requirements of the Role

• National Diploma, B-Tech or bachelor's degree in engineering, computer science, or informatics

• Work Experience
  • 3+ years of Data Analyst experience
  • 2+ years of experience working in cloud environments
  • Knowledge and experience in data preparation, data analysis, and statistical tool sets
  • An analytical mindset with superb communication and problem-solving skills
  • Ability to identify complex problems, and to discuss resolutions clearly and in nontechnical terms
  • Exposure to Business Intelligence, data warehousing (dimensional modelling) will be advantageous
  • Experience with data transformation tools such as Talend will be advantageous
• Knowledge and Abilities
  • Demonstrate a passion for problem solving and data presentation technologies
  • Well versed in Agile framework, specially Scrum and Lean Development
  • Knowledge in Power BI, data ETL, data model and automation
  • Excellent mathematical, analytical, and problem-solving skills and ability to interpret complex data
  • Self-driven, results-oriented
  • Strong communication, interpersonal and presentation skills and ability to deal with all levels of management

You are a pacesetter, who is strong in execution and comfortable in a fast-paced environment and working across multiple projects simultaneously. You set the priorities to deliver practical solutions for opportunities and change. You achieve results though maximizing resources and leading the way to the best solutions. You build and invest in relationships and influentially engage across teams, and with specialists, to brainstorm and arrive at the right answers. You develop, finetune and manage processes and coach the team on procedures and adopting new techniques. You are incredibly independent and a self-starter with a microscopic attention to detail. You take initiative by being resourceful and proactive.

Benefits

Why You Should Join

Perks of the Role

• Medical Aid contribution
• Pension fund contribution
• Quarterly performance incentive bonus
• Risk benefit company contributions
• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your annual leave
• Remote working and access to office hubs as required.
• Home office set-up with laptop, monitor and other related items

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.