Business Intelligence Assistant

Description

InterCare is a Federally Qualified Health Center which MAY qualify employed Business Intelligence Assistants for PSLF student loan repayment programs!  *Eligibility may vary based on personal loan information* 

Become part of a Migrant and Community Health Center, where you will:

• Have a passionate purpose.
• Do worthwhile work.
• Make a difference in people’s lives.

InterCare is searching for a part-time business Intelligence Assistant to join our team at our Bangor Admin location! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation starting at $20.53/hour and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.

At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.

Work Schedule:
20-hours/week with day/hours that vary - NO EVENINGS OR WEEKENDS!!

Minimum Qualifications

• Possesses a basic understanding of information systems and programming typically acquired through an associate’s degree program preferably with 1-2 years of practical experience in an ambulatory environment. 

Primary Accountability

Responsible for maintenance, data design, and presentation of EHR database and reporting systems.

Description of Primary Duties & Responsibilities

1. Database support and EHR report assistant.

• Modifies and provides support for custom reports in SQL reporting services.
• Modifies and provides support for custom stored procedures.
• Modifies and provides support for custom SQL jobs to automate EHR processes.
• Supports data dashboards and data warehouse for reporting needs.
• Data design reporting for quality improvement programs (QI, population health, UDS, PCMH).
• Creates and maintains catalog of active reports.
• Maintaining Report Documentation 
• Keeps report store organized.
• Assists end-users with creating report specifications and using canned and custom reports.
• Assists Lead Business Intelligence Analyst and MIS Clinical Informatics Analyst.

2. Involved in data validation with in EHR system.

• Prior to software upgrades or hotfixes, assists in the testing of EHR reporting and interface systems.
• Assists in the testing of EHR reporting systems during post-upgrade.
• Assists with files for data transfer with external entities.
• Develops and deploys surveys (patient, outreach, staff, etc) using MS Forms or like software.
• Develops and deploys data file transfer with various pharmacy and pharmacy benefit manager vendors.

Requirements

Description of Primary Attributes

General Development

• Requires strong customer service skills, conscientiousness, attention to detail, and multi-tasking ability.
• Able to deal effectively with a variety of people while developing strong professional work relationships.
• Works as part of an Informatics team and assists the team in meeting department goals.
• Able to adjust to changing circumstances and priorities based on InterCare’s information system needs. 
• Strong analytical and critical thinking skills to solve data development issues.

Technical Skills

• Intermediate to advanced proficiency in Microsoft Office Suite (specifically Excel).
• Intermediate knowledge of SQL reporting services and queries.
• Familiar with electronic health records systems.
• Familiar with SQL administration
• Skills with business intelligence tools such as Crystal Reports (Business Objects) and Cognos.

Communication Skills

• Excellent written and verbal communication skills
• Ability to communicate in a clear effective manner both verbally and in writing to articulate complex ideas for all levels of audiences
• Actively participating in remote collaboration via video and email
• Effectively communicates and works collaboratively with the MIS team and across departments.

Physical Demands

Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: 

• Visual acuity to use keyboard, operate office equipment, and read printed material.
• Regularly required to talk and communicate.