Head of Data
Remote, USA
Veho
Cut shipping costs, gain full visibility into your shipments, & build customer loyalty with Veho's last-mile logistics solutions. Learn more now!
About Veho
Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.
Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.
The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages - from getting the dreaded “we missed you” note, to stolen packages. He set out to fix the problem so many customers and brands face.
Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho will be in 50 markets by the end of 2022.
About The RoleAs the Head of Data and AI, you will build and lead the data organization at Veho to shape our data-informed culture. You will directly report into the Head of Engineering at Veho and partner with engineering teams across Veho to embed data and actionable insights into our products. We are on a mission to re-invent package delivery by creating a best-in-class experience for our users. Our data and engineering teams build products that power our operations (warehouse, transportation, and marketplace), help drivers successfully deliver packages with care, and provide consumers visibility into everything that is happening. Data and AI is central to our roadmap and you will be critical to its success. Your thought leadership as well as judgment on how we leverage data towards our mission will be critical to your success.
In this role, you will combine subject matter experience in data science, data engineering, and infrastructure software engineering and will be expected to hire and bring on board high-caliber data scientists, infrastructure engineers, and data engineers. This role will own both the tactical and strategic direction of the data and AI strategy at Veho and will be expected to work closely with stakeholders across all of Veho.
Tactically, you will be responsible for hiring data scientists that can be embedded across Veho in different organizational areas and will be accountable for the craft of data science at Veho. You will also be responsible for building or assembling a data platform that supports our current trajectory and continues to empower the rest of the organization to be data-informed as we grow.
Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.
Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.
The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages - from getting the dreaded “we missed you” note, to stolen packages. He set out to fix the problem so many customers and brands face.
Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho will be in 50 markets by the end of 2022.
About The RoleAs the Head of Data and AI, you will build and lead the data organization at Veho to shape our data-informed culture. You will directly report into the Head of Engineering at Veho and partner with engineering teams across Veho to embed data and actionable insights into our products. We are on a mission to re-invent package delivery by creating a best-in-class experience for our users. Our data and engineering teams build products that power our operations (warehouse, transportation, and marketplace), help drivers successfully deliver packages with care, and provide consumers visibility into everything that is happening. Data and AI is central to our roadmap and you will be critical to its success. Your thought leadership as well as judgment on how we leverage data towards our mission will be critical to your success.
In this role, you will combine subject matter experience in data science, data engineering, and infrastructure software engineering and will be expected to hire and bring on board high-caliber data scientists, infrastructure engineers, and data engineers. This role will own both the tactical and strategic direction of the data and AI strategy at Veho and will be expected to work closely with stakeholders across all of Veho.
Tactically, you will be responsible for hiring data scientists that can be embedded across Veho in different organizational areas and will be accountable for the craft of data science at Veho. You will also be responsible for building or assembling a data platform that supports our current trajectory and continues to empower the rest of the organization to be data-informed as we grow.
- Responsibilities Include:
- Define and lead strategy for Veho data group as well as partner with the engineering teams in building data-centric products.
- Provide roadmap, delivery timeline, as well as strategy for the evolution of the platform, and the system performance while ensuring continued roadmap execution.
- Lead the craft of data science at Veho and build the Data Science and Engineering organization.
- In partnership with the Operations team and Data Analysts, help plan and maintain the data technical infrastructure, its configuration, performance, and storage requirements, with considerations for supporting typical BI use cases and live analytic dashboards, and powering decisions across the Veho products with sub-second latency.
- Manage usage, interpretation, and automation of data to various business partners
- 5+ years of experience in people and engineering management as a Director or VP of Engineering with a minimum of a 25 people organization and a minimum of ten years of software/data experience.
- Strong executive leadership experience leading teams of data scientists, engineers, and software engineers.
- Very strong people management skills.
- Experience building data organizations from the ground ups.
- Excellent oral and written communication and interpersonal skills with demonstrated ability to work effectively with business and technical people.
- Experience engaging with top executives and collaborating with business leaders to leverage the value of data to drive and influence the business.
- Set clear expectations and vision for the engineering organization, setting and tracking goals and by soliciting, synthesizing, and delivering feedback to team members.
- Work closely with product and engineering teams to drive and decide team resources and allocations.
- Demonstrated success driving team and delivering quick results in a startup environment
- Thrives in a fast pace and evolving environment.
- Prior experience in shipping logistics and network optimization
- Experience with working with data at tens of petabytes scale.
- Experience with MLops and machine learning/recommendation algorithms and platforms.
What You Bring:
Bonus:
Tags: AI strategy E-commerce Engineering Machine Learning MLOps
Perks/benefits: Career development Salary bonus Startup environment
Regions:
Remote/Anywhere
North America
Country:
United States
Job stats:
16
3
0
Category:
Leadership Jobs
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