Senior Data Analyst
San Francisco, California
Twilio
Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful communication APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email.See yourself at Twilio
Join the team as our next Senior Data Analyst!
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to bring quantitative sales data to life by identifying trends and developing meaningful recommendations. Twilio is seeking a creative, and high-integrity Senior Analyst to join our Core Analytics team on GTM Strategy & Analytics, (GTMSA)! GTMSA provides strategic and analytical support for Twilio’s Sales Leadership and COO. The role will collaborate with Sales Strategy, Sales Operations, Marketing, Product, Customer Experience, Data Engineering and Finance teams.
Responsibilities
In this role, you’ll:
- Act as a consultant helping Twilio to clarify fast-moving strategic priorities and tackle operational challenges
- Use technical tools and data for trends and patterns to influence decisions for the sales team
- Bring strong curiosity, data analysis expertise & experience working with multi-functional teams to influence leadership
- Work cross-functionally to build and communicate key insights, and collaborate closely with a variety of business owners.
- Synthesize customer data to perform root cause analysis.
- Align quantitative proof points with qualitative issues with marketing and sales pipeline across regions.
- Develop an intimate understanding of sales strategy, organizational structure, our leadership and their objectives and concerns.
- Act as an enabling business partner to increase overall sales.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- At least four years of experience, preferably in business analytics, statistics, or finance
- Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL, Excel/Google Sheets, BI reporting tools (e.g. Tableau, Looker)
- Fluency in at least one coding language (Python, R, Java etc.)
- Experience shifting directions quickly when priorities change, thinking through problems to come up with innovative solutions and deliver against tight deadlines
Desired:
- Track record of performing with high attention to detail and commitment to quality in a fast-paced, fluid environment
- A bachelor’s degree or equivalent experience
Location
This role will be remotely based on the East Coast, USA.
Approximately 5% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
(Location dependent information)
Colorado applicants:
- The estimated pay range for this role, based in Colorado, is $90,320.00 - $112,900.00.
- Additionally, this role is eligible to participate in Twilio's equity plan.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
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Tags: Business Analytics Data analysis Engineering Excel Finance Looker Python R SQL Statistics Tableau
Perks/benefits: 401(k) matching Career development Competitive pay Equity Health care Parental leave Startup environment
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