Insight Analyst

We are changing things. We are So Energy, a fast-growing 100% renewable energy supplier in the UK. We're the leading energy supplier for customer service. We've won a host of awards too; in each quarter since 2017 we've been recognised by Citizens Advice as a top ranked supplier out of a total of 50. We've also won the 2020 Moneyfacts Energy Provider of the Year award and been recognised as a Which? recommended energy supplier for 2020. Now we're looking for people to join our growing team and support our customer base which has tripled in the last 7 months.

We are moving from producing several ad-hoc reports based on SQL queries to building an analytics platform in Google Cloud Platform. It will be based on a data warehouse in Google Cloud Platform with Looker on top to provide the equivalent to a report as a service kind of functionalities.

Our users (external but also internal) are extremely important to us. You will be part of a growing Business Intelligence team to help us set up and deliver robust, structured reporting, insights, and models for the data warehouse cloud platform

Requirements

What you will be doing:

• Lead the development of self-service reporting and analysis by creating and owning business reports and insight products
• Conduct data analysis to solve business problems through the use of statistical and/or machine learning models
• Continuously sharpen the skill set by learning and maintaining knowledge of existing and emerging business intelligence tools
• Collaborate with the internal and global data engineering teams on the design, development, and maintenance of data infrastructure including data models
• Collaborate with the internal and worldwide data science teams on the design, development, and maintenance of statistical and/or artificial intelligence/machine learning (AI/ML) models
• The successful candidate will demonstrate strong business acumen, experience in developing reporting and analytical infrastructures, strong communication skills, and ability to work effectively with cross-functional teams, and an ability to work in a fast-paced and ever-changing environment.
• Able to prioritize work and negotiate a delivery timeline with senior stakeholders
• The role will be responsible for producing a quality end-product that is fit for purpose, and work closely with the team, resolving escalations and diagnosing issues or bugs

Candidate profile

• Commercial experience in business intelligence, including data warehousing and business intelligence tools, techniques, and technology, or experience in analytics, business analysis, or comparable consumer analytics solutions.
• Experience translating data into action (applied research, marketing, consulting, or related field)
• Ability to manage research agencies
• Confidence in building meaningful relationships across the business
• Experience in extracting, interrogating, and distilling data from in-house systems
• Strong and effective communication skills; ability to present complex ideas clearly and concisely, engaging multiple audiences, internally and externally
• Experience with research methods in quantitative and qualitative research, as well as interpreting CX and more complex data models
• Understanding how insights build brands
• Experience working with others to set targets for new and existing business propositions
• Proficiency in relational databases (Redshift, RDS, SQL Server, MySQL, etc.) and SQL for querying and extracting data
• Proficiency with SQL and programming languages with a focus on data analytics (Python, R, etc.)
• Expertise in data visualization software (QuickSight, Tableau, PowerBI, QlikView, Looker etc.) for effective data presentation
• Experience in the data/BI space
• Expertise in modern data warehousing techniques (Data modelling, experience with ETL, etc.)
• Proven analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and concepts
• Ability to work independently in a fast-paced and rapidly changing environment
• Strong and effective written and oral communication to clearly convey data findings

Benefits

What's in it for you?

• Competitive salary
• Hybrid remote working
• Life Assurance 4x Base Salary
• Bonus Up to 10% of Base Salary
• 25 days holiday, plus bank holidays, and an extra day holiday for your birthday
• Perkbox
• Ongoing support and development as well as a generous learning and development budget
• Free daily breakfast
• Great reward and recognition
• Exposure to all parts of a growing business
• Pension matching as part of auto-enrolment pension scheme

So Energy care about helping the energy industry become a much more diverse and inclusive environment and we work hard to lead by example. We are committed to Equal Employment Opportunity and building an inclusive environment for all.

If you are interested in finding out more please apply making sure to complete all the questions to the best of your ability and attached an up to date version of your CV.

Good luck!