Client Data Analyst
Tonawanda, NY, US, 14150
Applications have closed
Livingston International
North America’s most experienced customs broker and leading provider of global trade management, trade consulting, customs compliance and freight solutions.Client Data Analyst
Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.
Job Type: Full Time
Location: NY Tonawanda - US041, HomeOffice Michigan, HomeOffice New York
JOB SUMMARY
The Client Data Analyst works within our Brokerage Client Maintenance team and is responsible for ensuring all new client information is compliant with regulations and accurately recorded in the system. The Team handles proactive and pre-emptive inquiries generated from various teams within Livingston for support. This includes validating account set-up of new client accounts, while also supporting client updates throughout the account life-cycle, regardless of segment size.
We are looking for a detailed orientated individual who is comfortable creating, modifying, and inputting information for new Livingston clients. This is a highly detailed role that requires excellent customer service touch. The role is a day shift working Monday through Friday and is remote.
KEY DUTIES & RESPONSIBILITIES
- Set-up and validate new client accounts in customer relationship management system (CRM) in accordance with Customs regulations
- Maintain existing customer account data include: name and address changes, client billing routing details, and rates
- Secure required signatures and ensure the availability of required documents
- Work closely with colleagues to identify data related problems and assist with resolving them.
- Ensure high quality data is collected, maintained and available.
- Responsible for ensuring the appropriate rate structure is affixed or updated in multiple Livingston operating systems
- Navigate within Livingston’s business model to support various teams, examples include, but are not limited to: Customs Solutions, Client Experience, Sales, CFS, Legal, Regulatory Affairs, etc.
- Ensure high quality data is collected, maintained and available within required timeframe
- Perform other related duties as assigned by management.
KNOWLEDGE & SKILLS
- Strong customer service orientation
- Excellent written, verbal and listening skills
- Ability to accurately record data
- Ability to work independently under a tight schedule
- Ability to prioritize workflow
- Ability to reflect a professional company image
- Attention to detail / accuracy
- Strong interpersonal and communication skills (oral and written)
- Tech savvy and experience with Salesforce.com is preferred
WORK EXPERIENCE – MINIMUM REQUIRED
3 years of related experienceEDUCATION
Required: High School/GED or equivalentCERTIFICATIONS DESCRIPTION
COMPETENCIES
Business Acumen and Straight TalkInclusion and CollaborationCustomer First FocusLeading and DevelopingAgilityAccountabilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Consulting Salesforce
Perks/benefits: Career development
More jobs like this
Explore more AI, ML, Data Science career opportunities
Find even more open roles in Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Computer Vision (CV), Data Engineering, Data Analytics, Big Data, and Data Science in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Data Engineer II jobs
- Open Data Scientist II jobs
- Open Business Intelligence Developer jobs
- Open Research Scientist jobs
- Open Business Intelligence Engineer jobs
- Open Senior Business Intelligence Analyst jobs
- Open Business Data Analyst jobs
- Open Principal Data Scientist jobs
- Open Sr Data Engineer jobs
- Open Data Science Manager jobs
- Open Data Science Intern jobs
- Open Lead Data Analyst jobs
- Open Sr. Data Scientist jobs
- Open Junior Data Scientist jobs
- Open Marketing Data Analyst jobs
- Open MLOps Engineer jobs
- Open Manager, Data Engineering jobs
- Open Azure Data Engineer jobs
- Open Data Analytics Engineer jobs
- Open Data Analyst II jobs
- Open Software Engineer, Machine Learning jobs
- Open Product Data Analyst jobs
- Open Data Quality Analyst jobs
- Open Data Engineer III jobs
- Open ETL Developer jobs
- Open Data quality-related jobs
- Open Data management-related jobs
- Open GCP-related jobs
- Open Java-related jobs
- Open Business Intelligence-related jobs
- Open ML models-related jobs
- Open Privacy-related jobs
- Open Data visualization-related jobs
- Open Finance-related jobs
- Open PhD-related jobs
- Open PyTorch-related jobs
- Open APIs-related jobs
- Open TensorFlow-related jobs
- Open Deep Learning-related jobs
- Open NLP-related jobs
- Open Consulting-related jobs
- Open LLMs-related jobs
- Open Data governance-related jobs
- Open Hadoop-related jobs
- Open Snowflake-related jobs
- Open Generative AI-related jobs
- Open CI/CD-related jobs
- Open Databricks-related jobs
- Open Airflow-related jobs
- Open RDBMS-related jobs