Senior Manager – MLOps, Global Data Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

To ensure that Visa’s payment technology is truly available to everyone, everywhere requires the success of our key bank or merchant partners and internal business units. The Global Data Science group supports these partners by using our extraordinarily rich data set that spans more than 3 billion cards globally and captures more than 100 billion transactions in a single year. Our focus lies on building creative solutions that have an immediate impact on the business of our highly analytical partners. We work in complementary teams comprising members from Data Science and various groups at Visa. To support our rapidly growing group we are looking for data engineers who are equally passionate about the opportunity to use Visa’s rich data to tackle meaningful business problems.

This position will be part of VCA (Visa Consulting & Analytics) function in building and maintaining global data assets and engineering solutions. In this role, you will be responsible for helping to develop a global engineering and solutions team focused in standardized development of Consulting Solutions. You will partner closely with Global stake holders in Visa consulting, data Science and data engineering teams. You will get chance to leverage your strategic planning, business analysis and technical knowledge of data engineering, tools and data architecture solutions. In addition to managing our portfolio of data engineering assets and solutions globally, you will play key roles in building relationships with Consulting partners to develop effective market response strategies. You will also be a hands-on expert able to direct & navigate both data engineering and data science teams to build effective data engineering solutions. The ideal candidate will have a mix background with data engineering, data science, and machine learning engineer.

Essential Functions:

• Lead the MLOps team and develop a strategic vision for the use and operation of machine learning based solutions as part of the Data Engineering team to support Global Data Solutions.
• Lead & Develop teams to build MLOps pipelines to support model development, model production, model validation, model performance monitoring, model recalibration, continuous integration, continuous delivery of AI/ML models.
• Build ETL pipelines in PySpark, Python, HIVE or Scala that process high volume 
• big data at transaction and account level data and standardize data fields 
• across various data sources.
• Build and maintain high performing ETL processes including data quality and testing aligned across technology, internal reporting and other functional teams.
• Be able to interpret performance evaluation results, provide alternative improvements and present the findings to other data scientist groups across regional teams.
• Create necessary validation and documentation to support the model approval process with the Model Risk Management group to make it production ready.
• Collaborate with Data engineers, Data scientists and various groups within the organization to identify areas of improvement, bottlenecks and re-use existing frameworks/processes.
• Participate in the hiring process to build the ML Ops team and create seamless onboarding experience for the new team members and continuously support and mentor the team members.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

•  8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Strong Experience in New Model development and manage existing model re-training, performance evaluation and score optimization.
• Experience in designing, developing and implementing Deep Learning methodologies, and newer AI/ML model implementations at billion-scale datasets.

Technical Skills:

• Strong Expertise in Deep Learning techniques and exploring newer approaches like federated learning and transfer learning.
• Strong programming skills in building data pipelines using PySpark, Hive, Airflow, Scala ,SQL, Github, CoPilot.
• Experience working with machine learning models, deep learning models based on unstructured, structured, and streaming datasets.
• Highly Proficient in some or all of the following techniques - Linear & Logistic
• Regression, Decision Trees, XG Boost, Random Forests, K-Nearest Neighbors, Markov Chain, Monte Carlo, Gibbs Sampling, Evolutionary Algorithms, Support Vector Machines.
• Proficient in advanced data mining and statistical modeling techniques, including Predictive modeling (e.g., binomial and multinomial regression, ANOVA), Classification techniques (e.g., Clustering, Principal Component Analysis, factor analysis), Decision Tree techniques (e.g., CART, CHAID).
• Experience working with large scale data ingestion, processing and storage in distributed computing environments / big data platforms (Hadoop) as well as common database systems and value stores (Parquet, Avro, HBase, etc.).
•  Familiarity with both common computing environments (e.g., Linux, Shell Scripting) and commonly used IDE’s (Jupyter Notebooks).
• Experience working in building and integrating the code in the defined CI/CD framework using git.
• Preferred experience with Visualization Tools like Tableau, Power BI and D3 Strategic and Functional Excellence
• Ability to translate data and technical concepts into requirements documents, business cases and user stories.
• Results-oriented with strong problem-solving skills and demonstrated intellectual and analytical rigor
• Good business acumen with a track record in solving business problems through data-driven quantitative methodologies.
• Very detailed oriented, is expected to ensure highest level of quality/rigor in reports and data analysis
• Should have strong problem-solving capabilities and ability to quickly propose feasible solutions and effectively communicate strategy and risk mitigation approaches to leadership
• Demonstrated ability to incorporate new techniques to solve business problems.

Leadership and Stakeholder Management

• Very strong project management and organizational, skills and experience in planning, organizing, and managing multiple large projects with diverse cross-functional teams
• Excellent written and verbal communication skills for coordinating across teams.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 169,200.00 to 245,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.