Customer & Market Insight Analyst

About us 

Ankorstore is an ecosystem that enables independent brands and retailers to thrive. 

We’re on a mission to rewild retail and restore it to its natural order by empowering brands and retailers to grow freely, embrace their creativity, and stay competitive.

Our platform harnesses the power of technology to create a mutually beneficial community that reinvents the way brands and retailers work together.

With decades of experience in retail and building marketplaces, in 2019 the Ankorstore founding team knew it was time to create a global wholesale solution to swing the balance in favor of independents and return them to their rightful place – at the centre of their communities. 

Just two short years later, we’ve grown to a team of over 650 employees operating across seven offices worldwide, and we’ll grow even more in 2022. After fundraising in January 2022, taking our total funding to €365 million, Ankorstore is thrilled to have achieved “unicorn” status in just two years.

We’re scaling fast and looking to grow our team with world-class candidates to support our vision of rewilding retail!

About the role:

You will be part of the growing Offer Strategy team, working to solve the most exciting and important issues facing the business. 

If you are customer-obsessed,, data oriented with a strong business sense, and like to use your creativity in a fast-growing start-up, this is the perfect opportunity for you! Your role will include the following: :

• Structure customer analytics vision and understanding by conducting surveys and interviews and analyzing results Understand, sort and filter from the multiple data-sources Ankorstore has access to present findings to key stakeholders
• Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management
• Use these findings to work with the rest of of the offer team to inform decisions aimed at improving marketing and offer strategy
• Measure impact of changes in value proposition and offers on customers perception and behaviors 
• Help develop customer centricity at Ankorstore by continuously sharing key market & customers insights

What we are looking for:

• 2+ years of experience in consumer research or insight or data-driven consulting firm
• A solid grasp of the full spectrum of mixed method consumer research, both quantitative and qualitative
• Demonstrable expertise with quantitative methods (including advanced analytics and statistical models - SQL)
• Able to think strategically, identifying the “so what” in the data and communicating it impactfully
• Pragmatic, flexible and able to work in a fast-moving environment
• You are a team player - you always demonstrate a 'can-do' attitude and want to work in a team
• You are fluent in English

What’s in for you:

• Unique opportunity to join one of the fastest growing European startups just after series C
• Working with a very ambitious & mission driven team backed by powerful VCs (Tiger Global, Bain Capital) 
• Strong values, a real purpose-driven company, in an international environment
• A highly dynamic environment in a fast scaling company at a stage where you will able to shape things autonomously and participate to the future of the organisation
• A real playground for development with exciting career opportunities, locally or internationally, with strong mentors 
• Competitive compensation
• Location: Europe (Berlin, London, Paris, Barcelona, Amsterdam)

Ankorstore is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.