Manager, Data Science - Enterprise

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Introducing Our Hybrid Working Model

As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work.  Learn more about our flexible approach to where we work.

OVERVIEW

Instacart features the largest selection of retail partners providing same day delivery in North America. Customers have access to over 300 retail and CPG partners across many verticals. Today, the Enterprise team provides a suite of white-label e-commerce solutions and fulfillment technologies to many of North America’s leading Grocery retailers (Costco, Loblaw, Wegmans, etc.). Over the coming months & years, this team will be central to building out the Instacart Platform, a new suite of enterprise-grade tools built to power the future of grocery. This Platform will enable retailers to power their websites, apps, and retail operations with Instacart’s technology and insights.

As Data Science Manager for Enterprise, you will partner with senior product and engineering leadership to grow and drive the strategy of Instacart’s Enterprise products. We’re looking for an experienced leader who can hit the ground running and influence decision-making across the entire organization. You will define experimentation and analysis frameworks to help deepen our understanding of customers journeys. You will identify product opportunities and drive efforts to determine and implement key metrics, and the levers to influence them. You will be fostering a data-first approach to help our Enterprise team operate effectively, driving both ours’ and our retailer partners’ success. This is a transformational role that puts you on the ground floor of Instacart’s pivot to a Platform company.

ABOUT THE JOB

• Build and lead a high-performing team of data scientists
• You will be responsible for the health of your teams' data - its completeness and its quality
• You and your team will have a high impact on your stakeholder teams, product and operations, and will hold yourselves accountable to measurable improvements in business outcomes
• You and your team will design rigorous experiments and interpret results to draw detailed and actionable conclusions
• You and your team will develop statistical models to extract trends, measure results, and predict future performance of our product
• You and your team will enable objective decision making across the company by democratizing data through dashboards and other analytical tools
• You and your team will use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory etc. to shape the future of Instacart
• You and your team will present findings in a compelling way to influence Instacart’s leadership

ABOUT YOU

Minimum Qualifications:

• 8+ years experience working in a quantitative role at a product company or a research organization
• 2+ years of experience managing a team of data scientists
• Ability to run rigorous experiments and come up with scientifically sound recommendations
• Ability to write complex, efficient, and eloquent SQL queries to extract data
• A desire to build and improve consumer software products
• Ability to translate business needs into analytical frameworks
• Eagerness to learn, flexibility to pivot when needed, savviness to navigate and thrive in a dynamic environment, and a growth mindset needed to build a successful team and company

Preferred Qualifications:

• Experience leading teams working on growth, new products, or ecommerce
• Experience working on gig economy issues or multi-sided marketplaces

#LI-Remote

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.