Head of Data Science
Singapore, Central, Singapore
Whispir
In a world of information overload and scattered messaging, our secure, all-in-one communications platform makes it easy to engage on a human level.About Us
It’s our mission to build a world that communicates more humanly. Since 2001, we’ve been delivering innovative and powerful communication solutions. Today we’re a communication intelligence company applying powerful machine intelligence and carefully developed algorithms to deliver effective human engagement at scale, even when we are not face to face — all guided by our values of Listening, Respect, Innovation, and Passion.
Our customers use Whispir to communicate across multiple channels from SMS to email, to dynamic landing pages, voice and more – all easily configured to meet their specific needs. All of our customers benefit from our low code – no code platform and powerful APIs. Our promise is to deliver a platform capable of achieving the world’s highest engagement rates.
About the Position
This is an exciting opportunity for a highly motivated, strategically-minded data science leader to take complete ownership and drive the data science effort at Whispir.
We’re seeking someone with generous leadership, scientific & technical skills, who is a strong communicator and is keen to lead a small and dynamic team within Product & Technology.
Key Responsibilities
As the Head of Data Science you will:
- Lead a team of data scientists & ML engineers to build a first-class data science capability
- Mentor & coach data scientists in their chosen career path
- Engage with external communities and organisations to establish Whispir as a thought leader in data science
- Evangelise data science & decision engineering to the wider leadership team and other departments
- Define policies and processes to protect Whispir’s data from ethical, legal and privacy issues
- Participating as a member of the senior management team, formulating company policy and approving major management changes.
- Perform literature reviews on research across a range of relevant topics
- Managing relationships with external researchers or data providers where relevant - e.g. research institutions, industry bodies, government departments.
- Independently reviewing and assessing business unit initiatives, of a strategic nature, impacting the business.
- Advise business leaders by providing data-driven strategic direction to identify and address business issues and opportunities.
- Select, develop and evaluate personnel ensuring efficient operation of the function.
- Ensuring continuous upskilling of team member's technical and communication skills.
- Keeping up to date with new approaches and trends in statistical analysis and data visualisation.
- Additional tasks and assignments as required.
About You
Even if you don't meet this criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it’s tough, but please try to avoid the confidence gap - you don’t have to match all the listed requirements exactly to be considered for this role.
We are ideally looking for motivated candidates with:
- Ability to communicate effectively with a wide range of stakeholders and articulate methodologies and results to non-technical audiences.
- Advanced knowledge of database design, data storage, transformation and maintenance principles.
- Advanced knowledge of statistical and analytical techniques, and ability to transfer this knowledge to team members.
- Ability to use the dynamics and value drivers of the business strategy to make decisions about the impact of changes.
- Ability to work within long-term time frames and anticipate and act on opportunities or problems that are likely to arise.
- Strong analytical capabilities.
- Ability to communicate at all levels of the organisation.
- Proven ability to develop corporate infrastructure including policies, procedures and systems.
- Strong influencing and leadership skills.
Bonus points for..
- Community engagement and participation
Why We Think You Will Love Working at Whispir
- Totally flexible working hours because you know how to get the most out of your day
- Birthday paid leave
- Volunteer and engage with community paid leave
- 3 Additional Whispir Wellness days paid leave
- Ongoing monthly WFH allowance
- Women of Whispir program to connect senior female leaders with women across the company to promote connection, networking and mentoring opportunities
Whispir is an endorsed employer for all women; check out our benefits directly at WORK180: Whispir Benefits | WORK180 Endorsed Employer
We still want to hear from you, even if you don’t meet all of the above requirements. If you’re ready to change the way our world communicates, Apply Now!
Diversity & Inclusion
Whispir places a high value on inclusion. Those from under represented communities are encouraged to apply. This includes, but is definitely not limited to, people with a lived-experience of mental ill health, culturally and linguistically diverse people, LGBTQIA+ people, and people with disabilities.
We take our core values seriously and work hard to create an environment where you feel welcomed. Teams who reflect a diversity of experience, identity, perspective, and background help us to create a healthy & inclusive working culture
If this has resonated with you, we look forward to hearing from you soon!
Tags: APIs Engineering Machine intelligence Machine Learning Research
Perks/benefits: Flex hours Health care Wellness
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