Junior Product Manager (AI/ML)

Who are you?

We are on the lookout for a Junior Product manager to help make healthcare work better for everyone.

As a Junior Product Manager at DrDoctor you are responsible for developing impactful changes for our customers. You will ensure that your team has clear focus and understands the roadmap to deliver meaningful solutions. You'll also liaise with other teams in the business to make sure the products you develop can be launched smoothly and clearly communicated to our users.

You understand UX/agile best practices and work with your team to continually learn and improve your team processes. You feel comfortable contributing to setting OKRs within the team and towards product vision and strategy conversations.

You'll be building up a whole set of useful techniques for effective discovery and delivery, such as user interviews, data analysis, story mapping, creating user stories and preparing product launch materials. With that you will be collecting user feedback, setting metrics and tracking the success (or otherwise!) of the products you have helped bring to life, and then iterating on that feedback.

OK, that’s me, but who are you?

DrDoctor is a HealthTech company on an exciting growth trajectory. Our technology focuses on engaging patients across their healthcare journey while saving hospitals time, effort and money.

Our Mission is that healthcare needs a reset. More people need care every day and health services struggle. Current patient engagement is a mess of disparate systems that hinder, rather than help care delivery.

Our Vision is a remote-first healthcare system, which can meet demand without sacrificing care quality. We want patients to be engaged in their care, shifting to a digital first model. We do that on scale:

• 10 million+ patients use DrDoctor
• We manage over 50 million appointments
• We work with over 35 NHS Trusts and Health Boards

We the NHS and want to help it work better. We radically transform the delivery of health services to make healthcare work for everyone – for patients, doctors, administrative teams and taxpayers.

Tell me more! Who will I be working with?

'I’m Tom, and I’m the Product Manager for the Data team. Our team is relatively new but we have a key role to play within the company. Our goal is to make sure that everyone at DrDoctor (and our clients!) have the data and insight they need to make well-informed data-driven decisions.

The majority of what’s on our roadmap is greenfield, including a brand new data platform and some seriously cool AI and machine learning products. It means we need ambitious people with open minds, big imaginations and a passion for data-driven development.  People who are willing to explore and learn but also collaborate and share their knowledge right across the business.

One of the best things about the role is that the data and products we work with are used to help our wonderful NHS give patients the care they need quickly and efficiently.  There aren’t many jobs where you can make an important contribution to the community like this.  It’s a great feeling. 

Finally, we’re a friendly and sociable bunch of people who come from all around the world and all walks of life.  And we like a laugh!'

OK, I’m interested. What experience do I need to have?

You may already have a first experience as a Product Manager or be seeking to move from a related role (such as Product Owner).

Must haves:

• Experience working in product development teams
• Excellent written and verbal communication skills

• Comfortable talking to individual users, important customers, and senior stakeholders
• Able to analyse and interpret data using tools like Power BI, Excel, Splunk, SQL or similar
• Great collaborator, able to work with a team of developers & designers

Nice to haves:

• Experience in healthcare and/or health tech
• Discovery methods such as story mapping, jobs to be done, etc.
• Writing user stories, managing a roadmap or backlog of ideas
• Experience with wireframe tools like Balsamiq or Figma
• Experience working in or with data/analytics teams

I can’t wait to get started, what are the perks?

An awesome team? Ok, you want more?

Benefits include:

• Remote by default approach - Everyone at DrDoctor will work remotely, most or all of the time with regular opportunities to socialise and engage.
• Flexible working (work where you are at your best and at times when you feel most productive)

• 25 days holiday plus Bank Holidays (with our own DrDoctor Bank Holidays thrown in for good measure!)

• Personal development time every other Friday

• Yoga on a Monday, team sports and other fitness classes adhoc

• Mental health support through our partner OpenUp

• Food, drinks & other fun things sent to you in the post

• Discretionary bonus

• Salary competitive and dependant on experience

• EMI share options scheme!

When we're not in the midst of a pandemic, we also do lunch and beer every other Friday, company wide ski trips, summer and Christmas parties and regular company/team socials!

OK, what's next?

We are currently recruiting heavily and have a lot of CV’s to go through.

We will be in touch in a few days to let you know if we think we might be a match. Unfortunately, because we get so many CV’s we are not able to send an individual response if it’s not.

If it is, then we will arrange a time to talk to you on a quick call. It’s just an informal chat so you can relax! We will tell you more about the role, the team and why you should want to join us.

If we continue then we will invite you in to meet the team and founders, depending on your role we may also ask you to complete an assessment.

We get there are a lot of great roles out there, so we will make sure to get through the rounds as quickly as possible. All we ask is you keep us up to date with your plans!

Salary range is £35,000 - £46,500