Analytics Engineering Manager

About us

We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customer's bank accounts. Our global payments network and technology platform take the pain out of getting paid for 70,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France, Germany and the United States. 

The role

We are looking for an experienced and dependable BI Manager to lead our growing BI team that supports our Go To Market functions. The BI Manager for GtM reports into Head of BI and sits within the Product Development Function of GoCardless (alongside Product, Engineering, Design & Security).

You will be responsible for managing a team who at their core are about driving first-class data products and practice into functional operations across the GtM landscape.

Together with your GtM stakeholder, you will set the scope and direction for work to define, generate, analyse, interpret and communicate the metrics & data which underpin GtM. 

You’ll nurture a team that helps people make better, faster, more data-driven decisions as well as ensuring your team develops an expert knowledge of the GtM domain, along with a deep knowledge of GoCardless’s operations as a whole.  

Your team is responsible for ensuring that we can provide the GtM teams with the tools, data and insights to optimise sales processes, revenue streams and ensure that we keep our customers satisfied. 

Desired skills:

BI is part of a data function that has three key goals …

GoCardless is a data-driven company (delivered mainly through BI)
Our products are differentiated through leveraging our data (delivered mainly through Data Science)
We care deeply about our data assets - Quality / Integrity / Accountability / Ethics (delivered through data governance)

The Desired Skills to help us achieve this are:

• Ability to define & deliver a roadmap of ongoing BI capability improvement in terms of people & organisation, process and technology for the GtM Functions
• Management of a small team of highly regarded BI analysts and dotted line BI engineers
• Ability to build analytical communities and deliver on self served operating models
• Ability to establish best practices across GtM and the wider organisation for KPI & metrics definition
• Collaborate with senior stakeholders in terms of delivering capability and insight
• Be the internal and external focus for BI excellence within GtM
• Experience in an organisation that used modem BI technologies (e.g. Bigquery, Snowflake, Looker, dbt)

Life at GoCardless

When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day. 

Because we're now delivering on our important, and ambitious vision to become the world's account-to-account payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.

There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here. 

We're also rolling out our 'Adaptive Working' and 'Work Way' schemes. Adaptive Working will allow you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring teams can collaborate effectively and get together and socialise. It comprises three components: days in the office, remote working, and a thoughtful environment. Work Away gives the flexibility to work away from your normal place of work for up to 90 days in any 12 month period. 

We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution. 

There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.