Data Analyst, Service Analytics

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
Lucid Motors is seeking highly motivated and experienced BI/Data Analyst to join it’s Service Analytics team. This role will be crucial in providing analytical support to the various teams within Service Organization, and some outside stakeholders.  The ideal candidate will be skilled in developing business dashboards, comfortable working with large datasets, and working with cross functional teams to gather requirements, document, and deliver analytics solutions. The candidate should have an aptitude for story telling using data, and comfortable with ambiguity.

The Role

• Work with multiple stakeholders within Service Organization to understand their business needs, and develop analytics solutions
• Developing KPI metrics for the teams – gathering requirements, documenting, identifying and extracting data, and developing solutions
• Work with business process owners to develop process & data flows to streamline business processes
• Take ownership of quality and reliability of business data of your primary stakeholders
• Developing ad-hoc data and reporting solutions – extract data from multiple sources using automated scripts and generate reports/dashboards
• Presenting and communicating business impacts to stakeholders based on your analysis
• Collaborate and communicate best practices in data science with other analysts (e.g., code reviews, data integrity and reliability)

Qualifications

• 3+ years of experience as a B.I. Analyst or Data Analyst, operations background preferred
• Graduate degree in Business Analytics or related field of study - Minimum of Bachelor's degree with significant experience in data science or equivalent experience
• Highly proficient in SQL, and Tableau dashboard development - experience in Salesforce preferred
• Experience in developing data applications for analytics, familiar with using APIs is valuable
• Experience in developing reports and dashboards in Salesforce is a plus
• Ability to use Python (or other tools) for data extraction, develop ETL pipelines, and perform ad-hoc analytics
• Knowledgeable in using collaboration tools (Git repositories, JIRA systems, version control, etc.)
• Excellent written and verbal communication skills

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United StatesAt Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment. Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.