Manager, Data Science - Enterprise

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Introducing Our Hybrid Working Model

As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work.  Learn more about our flexible approach to where we work.

OVERVIEW

Instacart is seeking a Data Science Manager with experience leading extraordinary teams at a high-growth company. In this position you will partner with senior product and engineering leadership to grow and drive Instacart’s Marketplace team. Marketplace sits at the core of Instacart. Our systems support millions of shoppers on the Instacart platform by offering immediate and flexible earnings opportunities, and so we must remain highly reliable at all times to ensure that Instacart’s customers receive timely and high-quality deliveries. A major aspect of the team's success is finding the efficient frontier between service availability and fulfillment cost, all the while providing the best customer experience!

You will lead a growing Marketplace data science team and will take on some of the most challenging and impactful problems that are redefining how people buy groceries every day. We build industry-leading technology to power a balanced, sustainable and resilient marketplace that drives growth through efficiently meeting customer demand, incentivizing shoppers, and offering a widening range of high quality services.

You will hire and lead a team of data scientists responsible for generating insights to advise product and algorithm improvements that drive angle-changing growth. You will be a trusted partner to colleagues in product and engineering, helping to provide vision and direction to a data-driven product team. We’re looking for an experienced leader who can get going quickly and influence decision-making across the entire organization!

ABOUT THE JOB

• You will lead a team of hard-working data scientists
• You and your team will have a high impact on your stakeholder teams, product, and operations; you will hold yourself accountable to measurable improvements in business outcomes
• You and your team will use expertise in causal inference, operations research, machine learning, complex systems modeling, economics, etc. to influence Instacart’s product and algorithms
• You and your team will design rigorous experiments and interpret results to draw detailed and practical conclusions
• You and your team will develop statistical models to extract trends, measure results, and predict future performance of our product
• You will be responsible for the health of your team’s data - its completeness and quality
• You and your team will enable objective decision making across the company by democratizing data through dashboards and other analytical tools
• You and your team will present findings in a compelling way to influence Instacart’s leadership

ABOUT YOU

• 5+ years experience working in a quantitative role at a product or ecommerce company
• 2+ years experience managing a team of data scientists
• Graduate degree in Operations Research, Machine Learning, Economics, Statistics or a related technical field
• Experience working on gig economy issues, multi-sided marketplaces, logistics, pricing or e-commerce
• Ability to run rigorous experiments and come up with scientifically sound recommendations
• Consistent track record of forming effective cross-functional partnerships with XFN partners
• Ability to create and improve team processes and articulate a technical vision and strategy
• Experience driving quarterly or half-yearly planning processes
• Ability to translate business needs into analytical frameworks
• Eagerness to learn, flexibility to shift when needed, savviness to navigate and thrive in a dynamic environment, and a growth mindset needed to build a successful team and company

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Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.