Data Analyst

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. 

If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About the role:

EliseAI’s Analytics team is devoted to driving data-driven decision making across the company. You’ll work with stakeholders making the big choices that drive our growth for years to come, and perform the analysis that identifies strategic opportunities for us. 

Our Data Analysts are key partners to all parts of the organization - Engineering, Sales, Customer Success, and Operations/Finance. They use data to help us develop products, understand our systems, create compelling pitches to prospects, and help our customers understand the value we provide. They make sure our teams have the right metrics, supporting data, and insights to measure operational effectiveness and drive key decision making. 

As a Data Analyst you get to use your quantitative skill set, obsession, empathy towards customers, and collaborative spirit to provide data driven insights that unlock new opportunities to take our business to the next level. You’ll use data to answer difficult questions and come up with interesting insights into our clients, sales, and market position. We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave.

Responsibilities

• Refine ambiguous questions into ones that can be clearly answered using the right data 
• Generate new hypotheses about our operations through a deep understanding of the data, our customers, and our business
• Define how our teams measure success, by developing Key Performance Indicators and other user/business metrics, in close partnership with Product and other subject areas such as Engineering, Operations and Marketing
• Collaborate with Engineers to build and improve on the availability, integrity, accuracy, and reliability of data logging and data pipelines.
• Develop data-driven business insights and work with cross-functional partners to identify opportunities and recommend prioritization of product, growth, and optimization initiatives.
• Create and maintain Sales and Ops team KPIs and  dashboards
• Ensure that data about our clients, their performance, and our revenue are clean and easily available
• Understand the levers that help us grow our business by analyzing data related to sales, client experience, and ideal customer profile
• Support executive decision making through cross-team data and insights

Requirements

• Bachelor's Degree or equivalent in Math, Economics, Statistics, Engineering, Computer Science, Operations Research, Machine Learning or other quantitative field
• 2+ years industry experience in an analytics focused role
• Strong SQL skills
• Experience with Python or other coding languages a plus
• Strong storytelling: distill interesting and hard-to-find insights into a compelling, concise data story
• Ability to communicate effectively and manage relationships with partners coming from both technical and non-technical backgrounds
• Ability and experience in extracting insights from data, and summarizing learnings / takeaways
• Experience with dashboarding/data visualization tools (e.g., Tableau, Mixpanel, Looker, or similar)
• Basic understanding of experimental design (such as A/B experiments) and statistical methods
• Willing to work in person at NYC headquarters with your team 4-5 days per week

Who you are

• Entrepreneurial; gritty, ‘roll-up-your sleeves’ attitude
• Hardworking
• Organized
• Action-orientated with the ability to influence others
• Self-starter mentality, yet a team player with a collaborative approach 
• Ego-free
• Direct and clear communicator

Why join

Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. You’ll be learning by constantly shipping products, measuring their impact and refining through data. You’ll work with other talented Data Analysts to help hone and grow your analytical skills.  

Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Unlimited vacation and paid holidays
• We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $120,000 - $160,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com.

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