Data Analyst, Business Operations

About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the homebuying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell.

We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.

About the opportunity

Homeward’s massive growth over the last twelve months and continued plan for more growth, the need and desire for meaningful, clean, concise data is also growing. The ideal candidate  will contribute to tackling that ever growing need. You have strong analytical, technical, and visualization skills. This role will work on providing level two and three insights by creating and publishing reports and ensuring accuracy is maintained throughout Homeward’s product changes and evolution. This is an opportunity to help support and strengthen the already existing analytical skills outside of the core team and create ‘Power Users’ to enable self-serve insights.

This position is not eligible for Visa sponsorship. 

In this role you will:

• Report to our Head of Business Analytics and partner with stakeholders to develop a business analytics roadmap for improving the company wide availability, speed and quality of data/analysis that accelerates decision making
• Provide innovative analytical insight, supporting various functions across Homeward
• Assist with the development and ongoing refinement of Homeward’s canonical data model in partnership with the data engineering and product teams
• Deliver a broad range of outputs; dashboards, deep-dive analysis, NPS reporting, segmentation work, etc
• Be data subject matter expert for company’s OKR roadmaps & guiding teams to metrics, data points, and outcomes
• Launch a training program to introduce new team members to data at Homeward with the goal of empowering and upskilling members of all internal teams to serve up their own data and insights
• Support development, maintenance and organization of performance reporting and management dashboards for all of Homeward’s functional areas of operations and optimizations

What you’ll bring:

• 3+ years of proven experience in business analytics, business intelligence or comparable role; preference for experience within high-growth startups and/or top-tier mgmt consulting
• Experience creating, maintaining, supporting metrics within a BI tool (Mode, Looker, Tableau preferred)
• Expert proficiency in SQL (Standard SQL, BigQuery, PostgreSQL); bonus points for experience with Python
• Demonstrated ability to synthesize independently generated data points into a cohesive analysis, and clearly communicate the results of complex analyses to a wide audience in a credible fashion
• Strong organizational, planning, quantitative and analytical skills; strategic and creative thinking with keen business judgment, focus, and ability to see the "big picture"
• Excellent interpersonal skills and have experience working directly with senior leadership
• Excellent communication and relationship-building skills
• Tangible experience building something from the ground up

Our Values

THE GOLDEN RULE

Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS

We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that  we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM

Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title — and produces  a more integrated homebuying experience.