Operations and Data Manager
AMER - United States - Washington - Offsite/Home
Full Time Mid-level / Intermediate USD 118K - 192K
Autodesk
Job Requisition ID #
24WD77570Position Overview
Join our Growth Marketing Innovation and Lifecycle (ILM) Team, a dynamic group spearheading data-led engagements across the full customer lifecycle. Our team activates in-product experiences and capabilities, alongside marketing activities across Autodesk owned touchpoints that improve acquisition, conversion, adoption, and renewal rates.
You will help to improve a broad set of operational processes and platforms and will collaborate with Growth Marketers to strategize on the execution of personalized marketing communications. Focus for this role, you will leverage your deep subject matter expertise to ensure that relevant customer data is available for personalized marketing experiences. You will report to the Sr. Manager, Marketing Services.
This role is Hybrid or Remote.
Responsibilities
Develop expertise on data pipelines and CDP data model
Evaluate new data sources and recommend preprocessing before ingestion into CDP (Scale and simplicity)
Explain how data will be used for marketing needs
Communicate with Engineering, coordinating and monitoring new data ingestion requests and ensuring follow-up on resulting action items
Manage tracking of data requests, and timeline expectations to relevant stakeholders
Work with stakeholders across the organization to ensure that data is being used effectively to drive business outcomes
Develop data dictionaries and data catalogs
Monitor and root cause data quality issues
Ensure compliance with relevant regulations and industry standards
Develop and implement data governance policies and procedures2
Facilitate feasibility discussions between stakeholders and technical teams
Oversee and test the distribution of data to execution platforms, ensuring efficient data flow
Recommend optimizations to operational processes to reduce time or improve the effectiveness
Ensure activation of marketing campaigns, resolving any issues and communicating with partners
Minimum Qualifications
Post-secondary education in a related field such as Business, Statistics or Information Systems (or equivalent experience)
Experience with data management and administrative policies
Familiarity with data modeling and data architecture
Project management skills
3+ years of experience working with Marketing and Customer Success systems (Customer Data Platforms, Journey Orchestration, Marketing Automation, Analytics)
Knowledge of database design and data warehousing principles
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $118,800 and $192,170. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Tags: Architecture Data governance Data management Data pipelines Data quality Data Warehousing Engineering Pipelines Statistics
Perks/benefits: Competitive pay Health care Team events Wellness
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