Senior Technical Program Manager, Machine Learning

Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com. 

At Reddit, Technical Program Managers use technical judgment to define and drive large programs across multiple engineering teams. They are a welcome partner to engineering & product leaders in project discussions impacting planning and execution. They engage with team members in determining root causes, identifying and selecting from alternative solutions, and use their technical expertise to understand the effects, impacts, and risks of a solution. They build execution processes and reduce inefficiencies.  They are force multipliers, driving cohesion and collaboration across multiple teams.  

We are looking for a Senior Technical Program Manager to support our Machine Learning team within Reddit’s Data IRL division. In this role, you’ll be responsible for establishing the team’s roadmap by working with Engineering Managers and Product Managers in the feeds, platform, ranking, content understanding, user understanding, and relevance disciplines. You will be a leader in this space who guides critical cross-functional programs to successful landings, and a technical advisor who can closely partner with and represent engineers and their teams. You’ll partner with leaders across the company to evaluate prioritization, tradeoffs and risks related to the programs you own. You will be a key individual in setting the data culture for Reddit, nourishing a data-driven culture by providing the right tooling, documentation, and education for all employees. You’ll join a growing, scrappy, and passionate team that is representing and guiding some of the most exciting engineering pursuits within the company.

If you are looking to positively & directly create impact against a world-class mission, along with evangelizing the TPM function at Reddit & adding to our awesome company culture, we’d like to hear from you!

Key Focus areas and Responsibilities:

High quality technical program management is a distinct and high value skillset, and while the roles generally don’t involve direct management, they are a part of the organizational leadership. In this role, you will: 

• Get Things Done. More than just displaying activity, counting sprint points, or delivering regular updates. You actually bring projects to completion and deliver real accomplishments for the business, and help your teams understand the difference.
• Dive into Details. You understand the details of their projects and help guide them with and in active partnership with their teams. You don’t just stay in the stratosphere or in an abstract process. You have the technical judgment to act as a partner with your teams in planning and decision making.
• Make Work Repeatable. You create and improve processes that smooth the path for others and prevent/remove unnecessary organizational toil (and the lower quality bar that often allows). You reuse processes developed elsewhere, and aid in adoption of standards where relevant.
• Mentor & Lead. You are good at, and enjoy, informally aiding others in developing key organizational and project skills. You’re a leader within your projects and support people in the process.
• Bring Order out of Chaos. You are known for leaving a program and the teams you support in a position of stronger organization than where they started, and those teams continue to succeed even when you are no longer specifically engaged in the project.

What We Can Expect From You:

• 8+ years of collective experience in engineering and program management roles
• Strong communication and influencing skills
• A team player mentality with the ability to work collaboratively across all levels of the organization
• Proactive and curious by nature. You are creative and enjoy taking unique approaches to solve problems
• Pragmatic; you take an iterative approach to developing processes and systems
• Strong technical depth and system design knowledge to partner with engineering leads on solution creation 
• Previous experience working with social consumer platforms
• 5+ years leading machine learning projects involving modern ML platforms: model training, model testing/experimentation, serving inference, relevance, ranking, and content labeling/annotation & understanding.
• 5+ years experience (and corresponding technical aptitude) with machine learning technologies and systems that support production, at-scale models (e.g. GCP, AWS, Kubernetes, Spark, Flink, BERT, TensorFlow, PySpark, etc...)
• Strong familiarity with machine learning disciplines such as Natural Language Processing (NLP), Named Entity Recognition (NER), Optical Character Recognition (OCR), etc.

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