AI/ML Games Solutions Architect

Job summary
Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/DL tools on Amazon Web Service (AWS) for the videogame industry? Come join us!

At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.

Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Lex, Amazon Polly, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with a simple API call.

AWS is looking for an AI/ML Solutions Architect (AI/ML SA), who will be the Subject Matter Expert (SME) for helping our Games Industry customers design solutions that leverage our AI/ML services. As part of the team, you will work closely with customers to enable large-scale use cases, design AI/ML pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.

Our ideal candidate will have deep technical experience working with technologies related to artificial intelligence, machine learning and/or deep learning, and a strong mathematics and statistics background is preferred (in addition to experience building complex machine learning models). They will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help AWS customers in their selection process. They will be curious about cloud gaming architecture and be proficient in applicable technical use cases, architectures, and development workflows. They will have the ability to connect technology with measurable business value, and well as a demonstrated ability to think strategically about business, products, and technical challenges through the lens of our customers and – most importantly – they're passionate about a role supporting the games industry!

Roles and Responsibilities - Working with customers’ development and data science teams to deeply understand their business and technical needs. After understanding their needs, you will design solutions that make the best use of the AWS cloud platform and AWS AI/ML Services including SageMaker, Amazon Comprehend, Amazon Rekognition, Amazon Transcribe, Amazon Lex, Amazon Polly, Amazon Forecast, Amazon Personalize, and the other AI/ML services.

• Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment.
• Thought Leadership – Evangelize AWS AI/ML services and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.
• Act as a technical liaison between customers and the AWS services teams to provide customer driven product improvement feedback and help evolve the AWS services offerings.

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Basic Qualifications

• 2+ years of design, implementation, or consulting experience in applications or infrastructures
• 4+ years within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)

• 3+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions
• 1+ years of experience with one or more Deep Learning frameworks such as Apache MXNet, TensorFlow, Caffe2, Keras, Microsoft Cognitive Toolkit, Torch and Theano
• 5+ years professional experience in software development in languages related to ML like Python or R. Experience working with RESTful API and general service-oriented architectures.
• 3+ years of experience in technical architecture, design, deployment and operations for AI platforms, standards, protocols and devices

Preferred Qualifications

• 2+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions
• 2+ years of experience with one or more Deep Learning frameworks such as Apache MXNet, TensorFlow, Caffe2, Keras, Microsoft Cognitive Toolkit, Torch and Theano
• 3+ years professional experience in software development in languages related to ML like Python or R. Experience working with RESTful API and general service-oriented architectures.
• 1+ years of experience in technical architecture, design, deployment and operations for AI platforms, standards, protocols and devices
• A passion for Gaming! Great understanding of how the Gaming industry operates and the unique characteristics and culture of the industry.
• Technical knowledge of Games industry applications, platforms (i.e. Unity, Unreal), and data ecosystem, with ability to go deep on technical aspects to understand current and future customer needs and present AWS technical benefits.
• Graduate degree in a highly quantitative field (Computer Science, Machine Learning, Operations Research, Statistics, Mathematics, etc.)
• 2+ years of industry experience in predictive modeling and analysis
• Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relationships
• Consulting experience and track record of helping customers with their AI needs
• Publications or presentation in recognized Machine Learning, Deep Learning and Data Mining journals/conferences ·
• Experience with AWS technologies like SageMaker, Redshift, S3, EC2, Data Pipeline, Kinesis & EMR
• Knowledge of SparkML
• Able to write production level code, which is well-written and explainable
• Experience using ML libraries, such as scikit-learn, caret, mlr, mllib
• Experience working with GPUs to develop models
• Experience handling terabyte size datasets
• Track record of diving into data to discover hidden patterns
• Familiarity with using data visualization tools. Knowledge and experience of writing and tuning SQL
• Past and current experience writing and speaking about complex technical concepts to broad audiences in a simplified format
• Experience giving public presentations

This position can be remote, but candidates must be based near an AWS office location, preferably in the Bay area (San Francisco, Cupertino, East Palo Alto, Sunnyvale).



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records