Data Scientist, Marketing

As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down to earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.

About the team

Data is our fuel at Turo. With more than 15 million days booked on the platform last year, by 3 million active guests, data is ever-more abundant and valuable. Data Science leverages that raw data to propel Turo on its mission to put the world's 1.5+ billion cars to better use. Our goals include keeping the marketplace safe, matching the right car for our guests' next adventure, finding the best price for our hosts' vehicles, promoting Turo’s unique offering by driving impactful marketing strategies, and empowering teams at Turo with a robust experimentation culture.

We love solving complex problems, value autonomy, and a clear path to success.

You are

You are a creative and rigorous data scientist with 2+ years of relevant experience. You are comfortable with a range of statistical and ML techniques with the ability to apply them to deliver measurable business impact at Turo. 

You’re someone who constantly thinks about how data can support Turo’s work across domains, actively utilizing it to work-through challenges and unlock new opportunities. You’re proficient in translating unstructured problems into tangible mathematical frameworks, and are able to bring others with you on that journey. You’re someone who enjoys working with business stakeholders to drive experimentation and foster a data-centric culture. You’re able to recognize the right tools for each problem and design solutions that scale the impact of your work. You have a passion for contributing to a best in class product and take ownership of your work from inception to implementation and beyond.   

What you will do

Turo’s marketplace has enjoyed continued growth as a business, which has in part been achieved through significant Marketing investments to ensure we’re continuing to bring in new hosts and guests into the Turo ecosystem. As we expand into new international markets and continue to pursue growth in existing markets, building a best-in-class Marketing organization has continued to rise as a key priority and has manifested in a significant up-scaling of the organization and supporting teams.

As the second Data Scientist hire in support of a Global Marketing Organization with no shortage of high impact projects to work on, you’ll work alongside our existing Staff Data Scientist to identify focus areas that can support your own career growth and significantly contribute to Turo’s company goals and the financial livelihoods of over 150,000 people who host with Turo across the globe. This role will focus on supporting testing and measurement (market-based testing, synthetic controls, audience testing) agile/lightweight solutions for new markets, improving/expanding Customer LTV Models models, pioneering new tactics through audience segmentation and content personalization, providing thought partnership to analytics, and 

Prior Marketing-specific Data Science experience is preferred but not a requirement for this role so long as you’ve had experience working directly with business teams. 

Your primary responsibilities will include the following:

Testing/Measurement

• Work with Marketing partners and external Advertising partners to design, implement, and execute structured experiments to evaluate marketing impact.
• Utilize a variety of frameworks (e.g. Frequentist Hypothesis Testing, Counterfactual Analysis, CATE) to support in-house evaluation of tests as well as development of internal tools
• Partner with Analytics to improve measurement frameworks (e.g. identity resolution, multi-touch attribution, incrementality assumptions)

LTV Modeling

• Improve our existing customer LTV framework to inform global acquisition efforts, audience segmentation, and estimating the long-term impacts of marketing actions (e.g. re-engagement campaigns)
• Support extension of our customer LTV solution to other markets to help scale operations

CRM MarketingUtilize ML techniques (e.g. clustering, propensity scoring, multi-target optimization) to support our current tactic targeting strategies and ensure our Guests receive relevant communications

• Build and deploy personalization solutions both built from existing and net new

Support campaign operationalization as needed (e.g. identifying audiences, performing randomized assignments)Analytics/International Support

• Provide thought partnership to analytics team on problem approaches
• Support on infrastructure validation and data investigations
• Contribute to the growth of a global Data Service in support of the recently established Global Marketing Operations team 

Your profile

• 2+ years of Data Science experience.
• Experience working in cross functional teams with PMs, Marketing teams, Analytics and Engineers.
• Deep understanding of mathematical methods in statistics, optimization, test measurement, and ML. Demonstrable experience applying these methods to real world prediction problems (classification, regression, time series forecasting, clustering).
• Value Autonomy; Ability to think critically, understand and communicate complex problems with a focus on business impact, and identify the most efficient/effective path to success
• Experience and appetite to work directly with business stakeholders on a frequent basis as a key partner
• A demonstrated ability to manage and deliver on multiple projects with high attention to detail.
• Fluent in a production-ready programming language such as Python. Ability to deploy and scale models into a production environment collaborating with engineers.
• Fluent in SQL, ability to efficiently query large datasets.

The SF base salary target range for this full-time position is $131,000-$164,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.

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Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• $2,000 Learning & Development stipend to invest in your professional development
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• $100 USD Monthly Turo travel credit
• Cell phone, internet and Fringe benefit stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• Annual Turbo Week (week-long, company-wide conference)

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  

Read more about the Turo culture according to Turo CEO, Andre Haddad.