Director, Data Architecture and Business Intelligence

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Job Summary

The Director, Data Architecture and Business Intelligence, will build a scalable solution for insights, reporting and in-depth analysis to guide GTM, Customer Success, Exec and product teams. You will be responsible for evangelizing the use of analytics to drive data driven product and business decisions. The ideal candidate will be highly quantitative, nimble and creative with the ability to think critically and influence teams to ensure that data and insights are core to the decision-making process.

Responsibilities

Responsibilities include partnering with the GTM, Customer Success, and Product leaders to:

• Prioritize and execute on product roadmap for business analytics and develop insights for data collected from various business systems and databases.

• Analytical rigor and strategic thinking are a must, but you’ll need to get your hands dirty to drive real, sustainable impact.

• Become intimately familiar with the business, lead the team to distill and deliver critical business insights for leadership, and influence teammates and executives with your findings.

• Lead, mentor, and optimize productivity across our business analytics teams.

• Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.

• Harmonize key policies (e.g. Data Quality, Data Definition, Data Creation policies) with the processes necessary to carry out those policies

• Develop consistent and scalable processes to continuously monitor data integrity.

• Gather business requirements from a diverse number of users across GTM teams and translate requirements into scalable and cohesive solutions

• Develop Workato’s methodology for actionable insights with automations, and evangelize both internally to CS/sales teams and externally to our customers & partners.
  

Requirements

• 10-15 years of experience in operations, analytics, strategy within a SaaS company.

• Minimum 8 years hands-on experience, and 2 years of manager level experience (including people management) in developing BI solutions (Data Integration, Modeling, Analytics or Reporting)

• Deep experience in architecting cloud based data-warehouse solutions (e.g. AWS Redshift, Google BigQuery,Snowflake etc.), powering BI visualization platforms and exposure to business systems (e.g. Salesforce, Marketo, Outreach,Chillipiper, Planhat etc.)

• Experience leading and building an analytics team, a hands-on leader who knows how to apply the right level of situational guidance to smart analysts.

• An in-depth understanding of traditional B2B sales demand generation, pipeline management, and forecasting.

• Experience developing customer segmentation and journey maps in a B2B SaaS environment.

• Experience analyzing and summarizing large amounts of data from multiple systems to provide a unique insight into business operations

• Experience partnering with go-to-market, customer success, and product teams.

• Strong interpersonal and communication skills and proven experience in cultivating collaborative working relationships with teams across an organization

• Ability to cover a range of activities, from C-level presentations to hands-on, data deep-dives with analysts.

• Ability to create a performance- and metrics-focused culture.

• Strong communication skills, including the ability to summarize and visualize complex analyses that tell a compelling story.

• Ability to operate in a fast-paced environment with competing priorities

What will make you successful:

• Entrepreneurial mindset and go-getter attitude with a proven ability to work independently as well as in a team setting

• Forward-thinking, analytical and problem-solving mindset; positive can-do attitude.

• Strong organizational and multitasking skills with attention to detail, a sense of personal accountability, and urgency for achieving results

• A collaborative individual that excels at developing strong working relationships at all levels

• Demonstrated ability to lead, develop and grow teams