Senior Associate - Data Management

Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.
Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:
1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

Responsibilities:

• Apply existing knowledge and internal best practices to classify, build out and maintain master data and metadata across different data domains like account, contact and product.
• Evaluate Coupa’s account and contact datasets for consistency, completeness, and accuracy. Identify and resolve data quality gaps and track data quality improvements over time
• Swiftly respond to tickets or queries related to account data changes, work with users to resolve data quality concerns and advocate for adherence to governance policies and best practices
• Interact with internal customers/stakeholders and cross functional teams to understand requirements around data projects and execute them in an efficient and timely manner
• Audit data on a regular basis and ensure data integrity.
• Develop and document process improvements for data management activities.
• Research multiple internal and external data sources to ensure the highest level of data accuracy
• Process bulk data changes on a regular cadence, track data exceptions and suggest process improvements
• Serve as a point of contact for regional sales teams and drive data projects aligned to the key objectives and guidelines of those regions.

Required Qualifications:

• Excellent communication skills, with the ability to work with employees based in the US and globally
• Working experience of minimum 5 years as a Data Admin/Data Steward
• Previous experience in a Sales Operations, Business Data Management or Data Quality domain
• Expert user of Microsoft Excel and VBA
• Working knowledge of SQL
• Prior experience working with data providers like Dun & Bradstreet, ZoomInfo etc.
• Experience working in Salesforce or other CRM applications

Preferred Qualifications:

• Working knowledge of BI tools like Amazon S3, Tableau is a plus
• Understanding of industry trends, technology, and products in the areas of data quality and master data management is a plus
• Soft Skills:
• Methodical – orderly or systematic in thought and behavior
• Investigative – ability to quickly and accurately research unknown accounts, using context clues and information available online to identify accurate account details
• Analytical – ability to analyze significant amounts of information with attention to detail and a high level of accuracy
• Perpetual – capability to work on a repetitive task for a long period of time without compromising quality of work

At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.
We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches…And much more!
As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
Please be advised, inquiries or resumes from recruiters will not be accepted.