Analyst 3, Data Analytics & Business Intelligence
Virtual
Full Time Entry-level / Junior USD 62K - 146K
Comcast
Job Summary
Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
Core Responsibilities
- Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
- Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
- Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
- Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
- Combines data as needed from disparate data sources to complete analysis.
- Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
- Develops forecasting models to predict sales, demand and other key business metrics.
- Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.
- Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decision-makers.
- Creates visualizations utilizing Tableau/PowerBI.
- Preferred candidate will have experience with Python and AL/ML.
- Promotes and evangelizes a culture of excellence, data-driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
- Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Compensation
National Pay Range: $62,698.24 USD-$146,949.00 USDComcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.Tags: A/B testing AWS Big Data Business Intelligence Clustering CX Data analysis Data Analytics EDA Hadoop Machine Learning NLP Power BI Python SQL Statistics Tableau Teradata Testing
Perks/benefits: Career development Equity Salary bonus Team events
More jobs like this
Explore more AI, ML, Data Science career opportunities
Find even more open roles in Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Computer Vision (CV), Data Engineering, Data Analytics, Big Data, and Data Science in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Data Science Manager jobs
- Open Lead Data Analyst jobs
- Open MLOps Engineer jobs
- Open Data Manager jobs
- Open Senior Business Intelligence Analyst jobs
- Open Principal Data Engineer jobs
- Open Data Engineer II jobs
- Open Power BI Developer jobs
- Open Sr Data Engineer jobs
- Open Data Scientist II jobs
- Open Data Analytics Engineer jobs
- Open Product Data Analyst jobs
- Open Business Intelligence Developer jobs
- Open Junior Data Scientist jobs
- Open Business Data Analyst jobs
- Open Sr. Data Scientist jobs
- Open Data Analyst Intern jobs
- Open Senior Data Architect jobs
- Open Big Data Engineer jobs
- Open Principal Data Scientist jobs
- Open Junior Data Engineer jobs
- Open Manager, Data Engineering jobs
- Open Data Quality Analyst jobs
- Open Azure Data Engineer jobs
- Open Data Product Manager jobs
- Open Data quality-related jobs
- Open GCP-related jobs
- Open Business Intelligence-related jobs
- Open Java-related jobs
- Open ML models-related jobs
- Open Data management-related jobs
- Open Privacy-related jobs
- Open Data visualization-related jobs
- Open Finance-related jobs
- Open Deep Learning-related jobs
- Open PhD-related jobs
- Open PyTorch-related jobs
- Open APIs-related jobs
- Open TensorFlow-related jobs
- Open NLP-related jobs
- Open Consulting-related jobs
- Open Snowflake-related jobs
- Open LLMs-related jobs
- Open CI/CD-related jobs
- Open Generative AI-related jobs
- Open Kubernetes-related jobs
- Open Hadoop-related jobs
- Open Data governance-related jobs
- Open Airflow-related jobs
- Open DevOps-related jobs