Public Safety Data Analyst (Remote)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is seeking a high-energy, experienced Crime Analyst with expertise in Power BI and/or SSMS reports, dashboards, and analytics. This individual will play an instrumental role in configuring the system databases to prepare the Axon software applications analytics, author and configure Power BI/SSMS reports, dashboards, and analytics per customers needs, delivering and maintaining training strategies, plans, and instructional materials/program deliverable for customer deployments. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, and building strong customer relationships.

Location: Remotely from United States (Travel is required estimated 20% monthly)
Reports to: Reporting Analytics & Technical Trainer - Lead 
Direct Reports: 0

• Be part of a team that consults with product engineers, program managers, and our clients to build public safety software implementation programs that support the successful implementation of Axon software systems
• Partner with our public safety client agencies to understand their business processes, organizational needs, and how our products achieve their digital transformation objectives for their reporting and analytics needs
• Configure system databases to prepare the Axon Dispatch, Records, and Standards analytics
• Author and configure Power BI and/or SSMS reports, dashboards, and analytics as needed for our customers
• Train public safety agencies on Power BI and/or SSMS reporting capability in Axon’s applications
• Build tools that support our clients to successfully manage and navigate the digital transformation journey within their own agencies
• Deliver and maintain training strategies, plans, and instructional materials/program deliverable for customer software deployments
• Use effective instructional design methodologies and technologies as it relates to reporting & analytics
• Communicate testing plans, training plans, activities, and outcomes to appropriate internal and external stakeholders
• Partner with key stakeholders including Axon Academy on the development of eLearning training assets and delivery via Axon’s learning management system
• Partner with the product engineering teams to assess content, system developments/customization to maintain testing/training materials, and update for clients as needed
• Be a product subject matter expert (SME) in crime analytics and reporting
• Continually assist customers in the reporting and analytics journey

What You Bring

• Bachelor’s Degree or equivalent experience in computer science/data analytics
• 2+ years of experience delivering and/or managing public safety software testing, training, and/or implementation projects
• Strong communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Exposure to software development and continuous process improvement processes
• Proven success in transforming raw content into informative, engaging, and compelling learning experiences
• Ability to write effective copy, instructional text, internal/external communications, audio scripts/video scripts
• Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
• Intellectual curiosity, autonomy, accountability, and positive approach
• Technical Expert in SQL management studio, Power BI, or similar reporting language
• Deep level understanding of Public Safety crime analysis
• Experience with any and/or all of the following:
• Next Generation 911 (NG911)
• Computer Aided Dispatch (CAD)
• Records Management Systems (RMS)
• Geographic Information Systems (GIS)
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 81,000 in the lowest geographic market and USD 144,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.