Pricing Data Quality Control Manager (Hybrid)

Company Description

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, Singapore, Brazil, Belgium, Finland and beyond. 

Job Description

To lead Fastmarkets’ pricing operations team in their governance of our all-important data, ensuring the processes and best-in-field database that underpin our strategy are of the highest standard across the business and in the on-boarding of pricing data from acquired companies – and that they are clearly understood, continuously improved upon and adhered to. 

Principal Accountabilities

• Leads and manages the global pricing operations team, ensuring seamless and uninterrupted availability and support throughout the 24-hour pricing schedule
• Refines and champions a single set of standardized and centralised processes across the team and the wider business, reducing errors and streamlining workflow.
• Drives operational efficiency by actively engaging with users, translating their evolving needs into tangible and impactful enhancements in our best-of-breed pricing database
• Ensures consistent compliance with regulatory oversight by implementing robust control and monitoring procedures.
• Collaborates with stakeholders to continuously improve practices and adapt to evolving compliance requirements.
• Co-ordinates and implements updates and refinements with our Risk & Compliance team, Development team and editorial directors, ensuring regulatory adherence.
• Scopes out pricing process at acquired companies; leverages that understanding to help craft operational roadmaps to migrate pricing to our systems
• Co-leads the integration of acquired pricing data into our database, ensuring smooth transitions and minimal disruption to clients
• Delivers expert guidance on procedural queries, new database features and pricing instrument changes, empowering users and fostering a successful pricing ecosystem.
• Troubleshoots and prioritises urgent pricing issues, minimizing errors and maintaining data integrity.
• Captures and analyses insights from pricing operations administrators to identify error sources and proposes actionable solutions, driving the continuous improvement in the quality of our data.
• Manages UAT testing of our pricing processes and technology, meticulously reporting findings and ensuring thorough quality control.
• Carries out final approver training for our pricing database; and maintains best-practice guidance, documentation/mapping and support
• Oversees a centralized pricing calendar and updates to methodology documents, ensuring comprehensive, transparent and up-to-date guidelines for all pricing.

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

We are looking for an individual who is highly motivated, driven and has a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as comfort with working flexibly.

• You have or will develop expertise in Iosco principles and the audit process alongside knowledge of price reporting
• You will develop a deep understanding of our database management systems and protocols as well as a broad awareness of the whole of Fastmarkets’ business
• You are goal-oriented rather than task-oriented, understanding that each short-term project that you lead or delegate must support our long-term strategy; and shape workflow for maximum efficiency accordingly
• You are a proven leader of small teams who understands the value of management to bring the best from your direct reports and meet a range of targets
• You are adept at leading multiple projects simultaneously, communicating your strong vision clearly and coherently
• You are at your best in a collaborative working environment, managing both upward and downward, while also seeking to work smarter by creatively challenging the status quo
• You are responsive, particularly to change, adapting positively and helping and inspiring others to adjust to our evolving business priorities
• You are skilled in building strong working relationships with other teams, using your excellent communication and stakeholder management skills

KEY INTERFACES

• Reports to the Global Head of Editorial Operations
• Leads a team of 5-7 people across multiple locations around the globe
• Develops and nurtures a robust talent pipeline for critical pricing operations roles through comprehensive appraisals, personalized career development plans and setting individual objectives.
• Works closely with the Product Development, Compliance and Reporting teams to ensure that all pricing data is processed correctly and in line with our regulatory requirements
• Collaborates with other teams to create a supportive and learning environment, fostering knowledge sharing and maximizing team performance.
• Represents team in interdepartmental meetings

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.