Associate Director of Sales Process & Data Integrity

The Opportunity: 

As Associate Director of Sales Processes and Data Integrity, you will administer and support day-to-day sales operations and CRM management for our commercial organization. In this role, you will work closely with key stakeholders to coordinate and ensure efficiency in our sales processes and data strategy. You will also play an integral role in the development and maintenance of systems that support and enhance our processes. This is a fantastic opportunity to join a fast-paced environment and solve complex issues while delivering exceptional results that enable the sales and business development teams to achieve growth objectives.

What you’ll do: 

• Create and manage automation tools to increase sales process efficiency.
• Analyze and optimize the end-to-end sales process, identifying bottlenecks and areas for improvement.
• Work closely with leadership to implement process enhancements that drive revenue growth.
• Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies.
• Implement new technologies to ensure that sales departments are successful in achieving their goals, as well as training staff to use them.
• Create and manage a governance to evaluate and prioritize key system change requests.
• Assist in implementing and integrating new technologies into sales tech stack.
• Drive effective change management processes to implement improvements and ensure seamless transitions.
• Document and standardize revenue-related processes for scalability.
• Provide training to teams on new processes, tools, and best practices.
• Oversee data hygiene and accuracy within CRM and other relevant systems.
• Implement and manage CRM tools and integrations to maximize opportunities and customer relationships.
• Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies.
• Implement data enrichment and cleansing strategies to enhance the quality of customer information.
• Ensures data’s accuracy, cleanliness, and integrity.

To qualify for the role, you must have: 

• 5+ years in revenue operations, sales operations, or a related field.
• Financial Services background preferred.
• Strong analytical and problem-solving skills.
• Experience and knowledge in project management, organizational effectiveness, operations management, business management, finance, and accounting.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on process efficiency and optimization.
• Education and Certifications: Bachelor’s degree in Business, Management or a related field.
• Experience with relevant platforms preferred (e.g., Salesforce, HubSpot).

What working at ACA offers: 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance. 

About ACA: 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. 

What we commit to: 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.