Data Ops Analyst

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Data Operations Analyst Opportunity

We are looking for an experienced analyst who has a passion for data analytics, is detail-oriented, likes solving big problems, understands technical systems, and can effectively communicate with team members and business partners. In this role, you will be key in creating the foundation for data-based decision-making across Okta's functional business teams and will work with internal customers to provide first-line support to help users resolve data integrity, application access, and other ad hoc operational issues.

What you’ll be doing 

• Engage with stakeholders and business teams to support the use of Data & Analytics team tooling and services, as well as supporting resolution of ad hoc operational issues
• Design and implement standard operating procedures around key processes
• Partner with Data and Analytics Engineering team to strategically resolve gaps in processes
• Proactively identify processes for improvements, standardization, and institutionalization
• Identify trends and key drivers of internal customer requests to unveil insights on areas of opportunity
• Collaborate with Data Engineering on requirements and enhancements to existing data pipelines, data sets, and data platforms
• Support new tool and technology assessments to improve stakeholder adoption
• Drive adoption and best practices of new data sources, solutions, and processes

What you’ll bring to the role

• 1+ years' experience as a Data Analyst
• 1+ years' hands-on SQL experience in a work environment
• Experience with access management for applications such as Tableau, Snowflake and Fivetran.
• Ability to work cross-functionally and communicate with technical and non-technical teams

And extra credit if you have experience in any of the following! 

• BS in CS, MIS, related technical degree
• Experience with ETL processes and SDLC using Python/Java, and Snowflake
• Familiarity with SCRUM operating model and tracking work via a tool such as Jira
• Experience with system performance monitoring tools such as Splunk and Datadog
• ServiceNow help desk experience

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.