Data Analyst

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations - Austin, TX Only

About the team

The Business Intelligence team at Cloudflare is responsible for building a centralized cloud data lake and an analytics platform that enables our internal Business Partners and Product teams with actionable insights and also provides a 360 view of our business. Our goal is to democratize data, support Cloudflare’s critical business needs, provide reporting and analytics via self-service tools to fuel existing and new business critical initiatives.

About the role

We are looking for an experienced Data Analyst to join our Austin or Lisbon teams to scale our product insights initiatives. You will work with a wide array of datasets to analyze and build interactive reports and self-serve dashboards which will influence our critical business initiatives and will provide actionable insights to Sales, Marketing and Product teams.

Success in this role comes from marrying a strong data background with acute product and business acumen to deliver highly strategic and compelling insights that accelerate our business growth and influence our product decisions within Cloudflare.

What you'll do

• Provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization
• Partner and align with data engineers, data analysts, data scientists, business leaders, stakeholders, product managers and internal teams to enable data driven solutions to key business problems
• Take initiative and ask questions to iteratively define, build, and maintain new business metrics
• Develop and automate reports and iteratively build and prototype dashboards to provide insights at scale
• Weave stories with data to help stakeholders understand analytic insights

Examples of desirable skills, knowledge and experience

• B.S. or M.S in Computer Science, Statistics, Mathematics, or other quantitative fields
• 3+ years of experience with data visualization tools such as Tableau, Google Data Studio etc. 
• Experience in writing advanced SQL queries
• Experience in translating analysis results into business recommendations and business questions into an analysis framework
• Knowledge of data management, data modeling and data warehousing fundamentals
• Experience in presenting analysis findings to business stakeholders
• Experience with statistical analysis programming languages (R, Python, etc)

Bonus points

• Experience in front-end development, JavaScript, and/or other scripting languages is a plus
• Experience with a fast-growing SaaS business based company preferred

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.