Decision Scientist, Fraud Risk - Afterpay

San Francisco, CA, United States

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Block

Block is Square, Cash App, Spiral, TIDAL, TBD, and our foundational teams.

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Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

*Looking for candidates located in PST and/or MST Time Zones 

The Fraud unauthorized risk team in Afterpay is mainly managing Account Takeover and Stolen Financial risk.

As a Fraud Decision Scientist at Afterpay, you’ll be responsible for key KPIs for the company's loss metrics with a good balance of customer experience. You will be tasked to set goals, create strategy, and closely collaborate with product managers, engineers and business stakeholders. You’ll be responsible for detecting changed fraud trends, writing rules with summarized patterns and closely monitoring the solution performance.

You will:

  • Maintain and further refine the fraud strategy framework, including fraud model strategies and flash fraud surgical rules
  • Build and refine fraud model strategy automation process to keep the model strategy up-to-date with high performance
  • Review cases daily to timely capture flash fraud trends with quick response to stop loss leakage
  • Swiftly respond to system issues and deep dive into root cause analysis
  • Master large volumes of data; extract and manipulate large datasets using standard tools such as SQL and Python

Qualifications

You Have: 

  • A minimum of 3 years experience in quantitative statistics, math, business, or related disciplines
  • Experience in fraud risk solutions is highly desirable
  • Experience in data mining and analysis tools such as Python/ SQL etc
  • A strong understanding of fraud patterns, including ATO or stolen CC.
  • Exceptional time management skills, the ability to multi-task and triage the evolving responsibilities of the role
  • Good communication skills and the ability to understand and synthesize requirements across multiple project domains
  • An appreciation for the connection between the software you build and the experience it delivers to customers

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $167,300 - USD $204,500
Zone B: USD $158,900 - USD $194,300
Zone C: USD $150,600 - USD $184,000
Zone D: USD $142,200 - USD $173,800

To find a location’s zone designation, please refer to this salary-zones">resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

 

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Tags: Banking Blockchain Crypto CX Data Mining Fraud risk KPIs Mathematics Open Source Python SQL Statistics

Perks/benefits: Career development Equity Flex hours Flexible spending account Flex vacation Health care Home office stipend Insurance Medical leave Parental leave Salary bonus Signing bonus Team events Wellness

Region: North America
Country: United States
Job stats:  11  3  0

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