Associate Sales Engineer, Data Analyst

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What an Associate, Technical Sales & Delivery, Payment Optimization does at Visa:

We are currently looking for an Associate position candidate who will be seated in Pasay, Metro Manila for the CyberSource Sales Engineering team to manage the Payment Success Improvement Program for CyberSource AP Merchants and Acquirers. The merchant(s) engagement program will also include consulting for Merchant business optimization based on data insights and research.

Working in tandem with AP account managers and some of the largest merchants and acquirers across Asia, the role holder will utilize data, analytics, market research and subject matter expertise to drive additional value to our client’s payment success and business optimization programs.

Responsibilities:

• Work with AP Payment Optimization function lead to strategize and execute plans to drive incremental improvement in payment success rates for Cybersource merchants in AP region.
• Plan and execute consulting program(s) with Cybersource AP merchants and acquirers to improve payment success and merchant business optimization recommendations based on data insights and market research.
• Be the internal and external payment success expert for merchants/acquirers across AP region.
• Develop ongoing reviews of regional payment decline rates, identification of decline drivers and development of an integrated approach to reducing declines.
• Proactively understand how new products/services, as well as industry and technology trends impact on payment success performance and how in turn that impacts our clients.
• Maintain and build rapport with regional peers and other teams across Visa Inc. to exchange ideas, learn and leverage best practices.

Projects you will be a part of:

You will be required to work closely with Regional Sales teams, Support teams, internal Operations teams, and Product teams to ensure success. The success of this role will be measured on payment success rate of key clients. The candidate should be familiar with data analytics tools and coming up with recommendations backed up data and trusted market contextual knowledge. The right candidate will have a passion for technical selling, solution consultancy, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Professional:

• Regional market knowledge and functional experience in payment processing working with Card Issuers, Acquirers and card network supporting highly complex clients and or services
• 3+ years of progressive consulting and analytics experience and client-facing roles in the payments industry

Technical:

• Expertise of digital payment processing business and thorough understanding of payment lifecycle including consumer authentication as well as payment authorization
• Good working knowledge of Card Network business (preferably Visa) and Issuer, Acquirer processing
• Working experience of data analytics tools such as Tableau

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.