Data Scientist - Routing Platform

See yourself at Twilio

Join the team as Twilio’s next Data Scientist!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to strengthen our existing team working on various data science, machine learning based SMS message delivery solutions to optimize Twilio’s SMS message routing near real time. You will help us build a globally scalable system to make the optimal delivery route choices for customers SMS messages, covering a multitude of different use cases.    

Responsibilities

In this role, you’ll:

• Develop and implement data-driven solutions to complex business problems
• Analyze large datasets, identify trends, and develop insights that can be used to inform decision making
• Design experiments and analyze results to measure the impact of product changes
• Develop predictive models using statistical analysis and machine learning algorithms
• Create visualizations to communicate findings to stakeholders
• Collaborate with cross-functional teams to ensure successful implementation of projects
• Partner with product managers, tech leads, and stakeholders to analyze business problems, clarify requirements
• Work closely with software engineers to integrate data science into products
• Research new technologies and techniques to improve existing processes
• Monitor performance of models in production and suggest improvements
• Mentor junior team members and provide technical guidance

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2+ years of practical Data Science experience, analyzing data and building models
• Experience in high-level programming languages, like Python or Java, and queries with SQL
• Proficiency in working with large datasets and distributed computing frameworks
• Ability to write efficient and well-documented code
• Skilled in data processing, including cleaning, manipulation, and analysis using tools like pandas, NumPy, and other statistical analysis tools
• Knowledge of data visualization tools such as Tableau
• Familiarity with Data Science tools offered by cloud platforms like AWS, Azure, Google Cloud
• Experience with working in an agile team environments
• Excellent written and verbal communication skills
• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience

Desired:

• Proficient in Python and ML libraries
• Experience with time series analysis
• Experience in machine learning and deep learning systems

Location

This role will be based in our Tallinn, Estonia office or remotely in Estonia, based on your preference.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.