Business Intelligence Analyst - Portfolio Analytics

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Portfolio Analytics team is directly responsible for managing Square's risk portfolio. As a team member, you will build processes to prevent fraudulent and other high-risk activity across Square's evolving platform of products. You will also directly contribute to reports that inform senior executives and board members' understanding of risk performance. 

The ideal Business Intelligence Analyst will serve as a critical partner for the teams that are our first line of defense against high risk sellers. You won't just help Square's products reduce their risk, you'll help them to grow in a way that's healthy for both our entire ecosystem of existing products and brand new products. 

You Will:

• Use SQL, Looker, Python and other tools for ad-hoc analytical projects which will power real-time and long-term solutions for business problems
• Craft compelling, data-driven recommendations for strategic improvements in risk performance on a product and market level
• Define KPIs for Square and integrate these reporting functions with Block metrics to create allow tracking of ecosystem performance
• Develop core elements of the Square’s data infrastructure
• Use analytical tools, including statistics, to determine areas for optimization and improvements

Qualifications

You Have:

• A Bachelor's Degree in Engineering, Computer Science, Statistics, Mathematics, Economics, or a related technical field
• 5+ years of relevant experience (or Master's & 2+ years)
• High proficiency in SQL and one or more data visualization tool like Looker or Tableau
• The ability to decompose unstructured questions and power projects and analytical tasks to completion
• A passion for Square’s mission

Bonus:

• Experience the financial or risk space
• Experience with scripting and data analysis programming languages (e.g. Python, R)
• Experience using statistics and machine learning
• Business consulting or project management experience

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: CAD $94,600 - CAD $142,000
Zone B: CAD $91,300 - CAD $136,900

To find a location’s zone designation, please refer to this salary-zones">resource.

We have listed some of our common hiring locations. Depending on the cost of labor in the relevant geographic area, state work locations that are approximately 50 Kilometers outside of the metro area listed may be aligned to a different zone. These zones may be modified in the future.  Please speak with a recruiter for additional information.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.