Operations and Data Management Specialist

Job Title: Operations and Data Management Specialist

Type: Full-Time, Remote

Working Hours: Mondays - Fridays, 8:00 am - 5:00 pm (PST)

Compensation: USD 1000 - USD 1500 (based on assessment)

About the Company:

We are a Los Angeles-based company specializing in fundraising facilitation and education for founders and entrepreneurs. Our comprehensive offerings include content creation, innovative tools, and educational products designed to streamline and enhance the fundraising process. With expert guidance, strategic insights, and innovative resources, we make fundraising more accessible and effective, helping our clients achieve their goals.

Job Summary:

We are in search of a Operations and Data Management Specialist who is adept at handling various processes that involve data entry, data retrieval, document manipulation, and customer communication. The ideal candidate will possess a data-driven mindset paired with excellent communication skills to effectively interact with customers. This role involves executing well-documented processes to research investors, post events, and collect internal data, ensuring smooth operation and customer satisfaction.

Responsibilities:

• Investor Research: Implement and maintain a process for researching investors on LinkedIn, including regular updates and communications with customers.

• Event Posting: Execute processes to post events on various platforms across the US, increasing event visibility and participation.

• Data Collection and Sharing: Collect internal data from different platforms to compile and share during meetings, supporting decision-making processes.

• Customer Communication: Engage with customers via email to provide updates, gather feedback, and ensure satisfaction with the services provided.

Requirements:

• Minimum 2 years of experience in a role involving data management or something that is similar.

• Experience with and comfort in handling data manipulation tasks.

• Strong experience with spreadsheets, including data entry, sorting, formatting, and the use of formulas like VLOOKUP and COUNTIF.

• Quick learner with the ability to adapt to new software platforms.

• Must be organized with a commitment to maintaining focus on tasks.

• Strong command of English to ensure smooth communication with customers over email.

• A proactive approach to problem-solving and the ability to work independently.

• Excellent time management skills, with the ability to prioritize tasks effectively.

• A team player who can collaborate effectively with other team members.

Nice-to-haves:

• Experience with data analysis is a plus.