Software Engineer: Real-Time Data Integrations (Clarabridge)

Remote

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Qualtrics

Qualtrics empowers companies to capture and act on customer, product, brand & employee experience insights in one place.

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We are seeking collaborative, curious, and enthusiastic Software Engineers to work on new and groundbreaking applications of NLU technology applied in real time. You would have the opportunity to greatly influence the direction of this new product and work on an internal start up team.

What you’ll do:

  • Build integrations with call center software and telephony systems
  • Work with various communications protocols such as WebRTC, SIP / SIPREC, RTP, etc.
  • Create APIs and integrate with 3rd party APIs
  • Design, write, test, and deploy production-grade code using Angular, Node / Javascript / Typescript, Docker / Kubernetes, Jenkins, Mongo, and Github
  • Improve both our software and our development process as you go
  • Work with teammates to pair program and review/test code
  • Act in a DevOps fashion to deploy, monitor, and scale our software
  • Troubleshoot and provide solutions to product issues
  • Post great animated gifs in our slack channels

About you:

Required

  • 2-5 years of professional software development experience
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Mathematics, or other related technical field
  • Experienced with TypeScript or JavaScript (AngularJS / NodeJS)
  • Experienced with MongoDB or other NoSQL DB
  • Experienced with Linux
  • Fast learner; eager to work with new technologies; able to adequately balance speed of delivery against quality of solution based on requirements

Desired

  • Experience developing enterprise SaaS software
  • Experience working with protocols such as WebRTC, SIP / SIPREC, RTP, etc.
  • Experience with call center software, CRMs, and WFMs
  • Familiar with Scrum and Agile methodologies
  • Experience with Docker and/or Kubernetes
  • Experience with cloud computing platforms such as AWS
Job region(s): Remote/Anywhere
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