Customer Data Engineer III (R-10597)

Responsibilities:Responsibilities include database installs, upgrades, patching, security, troubleshooting and issue resolution, backup procedures, and performance tuningImplement backup and recovery processesOptimize query performance.Perform database health checks Plan and perform the database upgrades.Perform maintenanceWork closely with the application team to understand changes planned, perform an impact analysis, and provide feedback.Automate deployment.Troubleshoots and resolves issuesDue to the 24x7 operations of the business must be able to work a flexible work schedule, which may include nights, weekends, holidays, emergency escalations, etc.Consults and troubleshoots different technologies and understands how they interact together (MongoDB, Hadoop, Redis, Elasticsearch, etc.)Tests and approves future product version releases  Required Skills: Years of experience: 9+ years  2+ year’s hands-on database administration experience, preferably MongoDB. Strong scripting experience - Unix/Shell Scripting, Python Technical knowledge of Linux & Windows-based platforms Strong analytical and problem-solving skills Excellent troubleshooting skills and ability to resolve issues quickly and effectively Ability to make appropriate decisions considering the relative costs and benefits of potential actionsExcellent understanding of MongoDB database concepts and structuresExcellent knowledge of MongoDB HA architectureExcellent understanding of MongoDB database performance tuning skills  Nice to Haves:2+ years of experience with MongoDB either as a DBA or DeveloperExposure to Redis and/or Elasticsearch is a plus.Proven experience implementing and supporting enterprise database systemsProven experience managing MongoDB database configurationsExcellent understanding of Linux operating system Education:Bachelor’s degree in a related field of software development, database programming, or computer engineering required
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.