NLP Engineer

Bangalore or Chennai

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Uniphore

Uniphore, a world leader in Conversational AI, offers distinct solutions in Conversational Automation, Self-service, Interaction Analytics, Agent Security and Co-pilot Solutions, to enrich the Customer Service Experience

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Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
- 3+ years of hands-on experience developing Speech to Text (STT/ASR) systems using open source toolkits like Kaldi, Pytorch-Kaldi, Espnet andWav2letter ++                    
- Hands on experience and knowledge on developing Factorized TDNN, CNN and BiLSTM based acoustic models 
- Hands on experience dealing with Grapheme to phoneme Modelling, should be able to develop a G2P model for less resource languages 
- Hands on experience developing statistical as well as neural language models Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com
Job tags: NLP Open Source PyTorch
Job region(s): Asia/Pacific
Job stats:  6  1  0
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