Fraud & Data Analyst (M/W)

Barcelona

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ManoMano

ManoMano : tous vos produits de bricolage, rénovation et jardinage au meilleur prix

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Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online.  ManoMano brings together the largest offer of DIY & gardening online products. With more than 3600 seller partners and 10 million products, ManoMano brings together the largest offer across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.
We currently are 850 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.
Joining us is a tremendous human and business adventure ! We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale. Take a look at our Blog : https://medium.com/manomano-tech

At Manomano the payment team is part of the Finance & Legal team and includes three pillars: consumer payment, fraud prevention, seller finance. We are looking for a Data Analyst  with a passion for problem solving to join the Fraud Prevention Team. You will help us improve our fraud KPIs, balancing likewise: risk, operational efficiency and frictions. 
The position will focus Dispute & Fraud Management :
Work alongside our Customer support team managing disputes, with two aims : ensure operational efficiency & costs.Manage relation with Payments partners clearly understanding Litigations flows and integration with ManoManoIdentify abusive patterns regarding customer behaviour / FraudManage business rules/models aiming to optimize balance between Approval and Risk Exploit large volumes of information, analyse it and propose actions that impact positively on approval rates

PROFILE

  • At least 3 years of experience gained in e-commerce, marketplace, fintech or similar business
  • You have knowledge of SQL language
  • Past experience with Data Viz tool (Qlik, Tableau, etc) (Desirable)
  • Have experience aligning with multiple stakeholders
  • You are data driven, have strong analytical and quantitative skills and take your decisions based on relevant KPIs
  • You are fluent in English, French is a plus. Other language much appreciated (German, Spanish, Italian, Mandarin)
What ManoMano offers you 
People: Smart/ diverse backgrounds / international environment/ A positive, supportive & dynamic atmosphereWork: office/ hybrid/ full remote  (This role is remote-eligible from Spain)Salary: competitive salary packageTechnology: Get a laptop you love to do your best workTime off: 30 days of paid vacationFlexibility: Flexible working hours including Friday afternoons off.Sports: free gym membershipHealthcare: Private Health Insurance. Retreats/ fun: music room/ a terrace/ modern office/  Crafternoons every Thursday afternoon (share your knowledge, learn from others)/ External events attendance, fairs & MeetupsFood: Ticket Restaurant (flexible remuneration)Transportation: Ticket transportation (flexible remuneration)MM employee discount
We're actively seeking applications from candidates of all backgrounds.
If all the above rings a bell, it probably means that we are meant to meet each other ! Please get in touch.« So, come and plant the seeds of your success and gather the fruits of your labour »
The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.   The data is kept for 2 years from the date of your application. You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. You can also exercise your right to the portability of your data. Consult the cnil.fr website for more information on your rights. To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to dpo@manomano.com.  If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.

Job region(s): Europe
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