Decision Scientist - GoFood


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Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and over a dozen services. It is Indonesia’s first and fastest growing decacorn building an on-demand empire.

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About the Role
They say no man is an island, and this holds true here at Gojek. As our Decision Scientist, you’ll be part of the data team that directly impacts Gojek’s GoFood. Your main objective will be to create business impact at scale. The Business and Product Team will be your companions during this ride. Best yet, you’ll have the opportunity to flex your analytics and DS skills!. What differentiates Gojek from other companies is the pace at which you can see your analysis and insights come to life and impact of millions of customers and thousands of merchants partners.

What You Will Do

  • Create business impact by working on strategic initiatives in GoFood focussed on analysis and experimentation. You will closely work with the content & quality stream to improve user experience
  • Deliver insight, analysis using statistical tools, data visualization, and business use case to product and business team
  • Perform analysis in relation to determining new project pilot settings, new features, user behavior, and in-app behavior
  • Build & maintain dashboards for tracking business performance and product adoption
  • Partner with Product Managers and Business teams to help them create decision-based on decision science
  • Handle GoFood Product and Business team in identifying product or business opportunities and support in product delivery such as experimentation
  • Build first cut Machine Learning models based on product requirements
  • Automate data extraction by creating denormalized tables

What You Will Need

  • At least 4 years of working experience with basic statistics or product analytics. Furthermore with a strong business sense and data-driven role background
  • Expert in SQL and strong experience with a data visualization and dashboarding tool (e.g. Tableau, Metabase, Google Data Studio, Clevertap, Python, etc)
  • Exposure in working with Machine Learning (forecasting, clustering, statistical significance test, predictive modeling, and text mining)
  • Experience in delivering products as end-to-end data solutions (from data pipelining to analysis, presenting, and scalable adaption)
  • Comfortable working both independently with minimal guidance and in a team setting
  • Ability to use critical thinking daily to manage daily tasks while being goal-oriented
  • Ability to transform an ambiguous business or product problem into a well-scoped and impactful analysis; able to design simple experiments
About the Team
Our GoFood Data squad is a family of around 20 GoTroops based in India and Indonesia. Together, we run Southeast Asia’s fastest-growing food delivery service. As nasi goreng is to the people of Indonesia, we are to Gojek: providing the nourishment to sustain our business from the inside out.
The gist of our role is to oversee all things data for GoFood, acting as a thought partner for our Business and Product teams to make well-analyzed, data-backed business decisions to ultimately fuel GoFood’s innovations and evolutions. Through the use of our data products (automated dashboards, reports, alerts, and simulation tools), we dive deep into data surrounding user experience, adoption rates, and in-app behavior, conducting experiments to better understand what makes our users and products gel.  
So far, our team has created a massive impact across various user journeys - from search, recommendations, the discovery of merchants, to food preparation time, just to name a few. We’re currently hard at work with our Product Managers to construct new machine learning solutions for projects surrounding the reduction of wait times to the expansion of food variety. 
All that said, don’t be fooled by our hard work; we know how to play hard, too😉. Contrary to popular belief, our team actually enjoys each other’s company. When we aren’t busy analyzing user trends or conducting experiments, you’ll find us ordering some delicious meals on GoFood (what can we say... we're loyal), battling it out in a game of Among Us, or trying to survive an intense workout session together.

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job perks/benefits: Startup environment
Job region(s): Asia/Pacific
Job stats:  5  2  0
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