Manager,B2B Decision Science

Boston, MA

Applications have closed
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Wayfair Inc.

Shop Wayfair for A Zillion Things Home across all styles and budgets. 5,000 brands of furniture, lighting, cookware, and more. Free Shipping on most items.

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The B2B Insights & Analytics team is responsible for being the analytics engine that sources & translates data into action. With a focus on understanding and improving the impact of proactive sales engagement, we are constantly on the hunt for insights of how our team can unlock growth among new and existing customers. In this role, you will take ownership of expanding our understanding of our customers in order to enhance Wayfair’s ability to identify and prioritize the highest value touchpoints along their journeys.

What You’ll Do:
  • You will own data-driven customer development, generate and operationalize ideas that drive growth while maintaining a high bar for thoughtful, impactful analysis.
  • You will work collaboratively to apply your findings to develop and prioritize revenue-driving hypotheses we can test to measure impact. In sum, you’ll be responsible for analyzing data in a meaningful way, synthesizing insights to key stakeholders and leadership, and working cross-functionally to implement your findings.
  • Multichannel / omnichannel measurement, data generation, and analytics to guide continuous customer outreach improvements
  • Next Best Action hypothesis generation, exploratory analysis, and impact measurement to guide continuous data science model and customer outreach improvements
  • Leverage multilevel modeling and time series analysis to identify important drivers of customer journey success and system optimizations
  • CRM strategy influence to ensure data collection, usability, and value across customer journey and touchpoints
  • Leverage historical data and simulation modeling to analyze compensation package performance and potential Account book and/or compensation policy optimizations
  • Manage a high performing analyst, providing project feedback and coaching, to maximize team’s organizational impact and professional development.
What You’ll Need:
  • Bachelor’s degree in an analytical discipline such as: Mathematics, Engineering, Statistics, Actuarial Science, Economics, Biostatistics, or Finance
  • Post-graduate work in related field preferred
  • Prior consulting experience is a plus
  • Excellent communication and collaboration skills with cross-functional team
  • Experience designing and implementing highly visible, complex, and innovative analytical solutions that drive business or organizational decision making
  • 5+ years relevant analytical experience in operating with large data sets, extracting insights and presenting recommendations to stakeholders and senior leadership 
  • Experience with SQL or GBQ and structured computer programming language(s) (e.g. Python, Java, R, SAS)
  • Experience with visualization tools (e.g., Looker, Data Studio) or BI software (SSAS, Microstrategy, Cognos)
  • Strong business acumen, analytical skills and technical abilities along with problem solving skills
  • Demonstrated success influencing senior level stakeholders on strategic direction based on recommendations backed by in-depth analysis; Strong written and verbal communication.
  • Entrepreneurial spirit or prior experience in a high performance, fast-paced industry

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Tags: Consulting Data Studio Economics Engineering Finance Looker Python R SAS SQL Statistics

Perks/benefits: Career development Flex vacation

Region: North America
Country: United States
Job stats:  0  0  0

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