Lead Data Analyst Product


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The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.

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Aircall is on a mission to revolutionize the business phone industry! We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront. Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!
You will be part of the Product Analytics team. The team aims at helping Product Managers in building a successful product. In 2022, the goal is to be closer to Product Managers to offer them a service of the highest quality. 
As a Lead Product Data Analyst, you will lead a team of 2 talented product data analysts that you will grow in expertise to align with the growing Aircall’s product maturity. You will be responsible for building, sharing and embodying the Product Analytics vision within both the Product and the data community.

Your mission @Aircall:

  • Lead, manage and develop a growing team of 2 data analysts
  • Structure the team processes, leverage self-service analytics and a community of data champions to empower a data-driven culture within Product teams
  • Impact product roadmap with your insights
  • Propose and implement valuable projects (customer segmentation, AB testing...)
  • Ensure your team is able to deliver at the maximum of its value: identify pain points, propose and implement solutions
  • Bring your expertise to optimize our data stack and engineering practices

A little more about you:

  • 4+ years of experience in an analytical position (Consultant, Analyst…), and ideally 1+ year of experience as a manager
  • Data-driven, proactive and creative approach to problem solving
  • Great interpersonal skills, enjoy working as a team-player and learning from others
  • Being comfortable with Python, SQL and Looker (or any visualisation tool)
  • Fluent in English, French is a plus
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 35+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement: At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
Job region(s): Europe
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