Senior Product Manager- Data Science Platform

Singapore

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Gojek

Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more.

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About the Role
You’ve got an appointment so you open your Gojek app to order a ride. Internally, we run many machine learning models in a fraction of a second to give you and our drivers the best possible experience.
Unfortunately, running machine learning in production is a lot harder than it should be. This is where our team comes in. Our promise to data scientists is simple: Focus on the data science, let us handle the complex engineering problems.As a product manager, you’ll lead our discussions with data scientists to identify their needs and translate that into platform capabilities. We solve software engineering problems for data scientists - you will be the bridge between the two worlds.

What You Will Do

  • The greatest competitor to a software product is usually the flawed but easy to understand substitute. Why use Asana when Excel works fine? Why use Slack if I can just send an email?  As our product manager, your goal is to be as close to our customers as possible to make sure we’re building what people need rather than what we think they want.

  • Here’s what that looks like in practice:
  • Contribute to establish long term roadmap themes for Gojek’s machine learning platform based on customer feedback
  • Run product planning to collect and prioritize asks by our customers
  • Guide sprint planning to ensure our attention is focused on the most impactful work for our customers
  • Engage with our customers to convert their high level asks into a product requirements document (PRD)
  • Increase adoption of our machine learning platform by using your deep customer knowledge.
  • Create and maintain good user documentation to help customers do self service onboarding and support. Answering the same question 10 times gets old very quickly.

What You Will Need

  • Product Management experience, ideally in a similar platform based team. Our customers are data scientists.
  • Consulting experience is a strong plus - being able to ask good questions and guiding conversation to a clear outcome.
  • An attitude of owning an issue and getting things done. We’re a small team of 12 and we move fast. This is only possible by trusting each other to operate independently. Don’t get stuck asking for permission.
  • Humility is something we love to see. As a small team, we will work closely with each other. If mistakes are made (and they will), we own up quickly to it and focus on getting it solved.
About the Team
Gojek’s Data Science Platform team is unique in its charter as an enabler of Data Science and Machine Learning systems at production scale in a hyper-growth decacorn. We are a growing team of about 15 ML and infrastructure engineers, spread across multiple time zones. You may know us as the creators of open-source ML ops technologies such as Feast, Merlin, and Turing, and internal tools such as Clockwork. Our products are used in mission-critical parts of Gojek’s product offerings, such as dynamic pricing, driver allocation, food recommendations, and fraud prevention.

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Tags: Consulting Engineering Excel Machine Learning ML models

Perks/benefits: Career development Startup environment

Region: Asia/Pacific
Country: Singapore
Job stats:  7  2  0
Category: Leadership Jobs

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