Senior Data Analyst

Remote - US

Full Time Senior-level / Expert USD 87K to 124K
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With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
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Because you belong at Twilio

The Who, What, Why And Where

Twilio is looking for a Senior Data Analyst - Tableau, to support our centralized Business Intelligence team, and the broader company. An ideal candidate will have high level knowledge of Tableau, on both the design side and administrative side, be enthusiastic about helping others improve their Tableau skills, and be able to find opportunities about leveling up the Twilio Tableau community.


Twilio is looking for a Senior Data Analyst who lives the Twilio Magic. They also have:

  • 5+ years of professional experience in developing technical BI data solutions and providing business intelligence in a fast paced industry.
  • Extensive experience with dashboard design standard methodologies (Tableau Public portfolio or ability to share some examples preferred).
  • Familiarity with being a Tableau administrator for a large user base
  • Experience working with SQL and relational and multidimensional database schemas and designs. Demonstrable ability to optimize slow running reports.
  • Enthusiasm about teaching Tableau visualizations and dashboard building to others and up-leveling a company’s dashboard capabilities.

Nice to Have: 

  • Familiar with R or Python integrations to Tableau.
  • Familiar with Looker.
  • Experience with data warehousing and/or ETL processes, and distributed computing (Hive/Presto) and Snowflake.


As a Senior Data Analyst you will live the Twilio Magic values:

  • Draw the Owl and Be Bold: Develop a roadmap that makes Twilio an industry leader in Tableau culture.
  • Wear the Customer’s Shoes: Be a true partner to users, understand real questions behind requests and think about what stakeholders want from different dashboards.
  • Be An owner and Write It Down: Set up Tableau for years of success by forecasting future license and capacity demands. Document knowledge to enable other analysts. Develop and document processes and make sure everyone complies.
  • Be Inclusive: Partner with business customers and embedded analysts in different areas to help think through and plan the right solution for their problems.
  • Empower Others: Lead training courses and one on one support sessions to help other Tableau users design better Tableau solutions for their use cases.


The Business Intelligence team is a part of the Centralized Data Analytics and Infrastructure organization that provides leadership and analytics platforms to enable all analytics functions in the company as well as working on high priority projects to bring business impact from data analytics.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be remote. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.


Denver/Boulder Metro: $99-480.00-$124,800.00

Rest of Colorado: $87360.00-$109,200.00

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug

  • Dental

  • Vision

  • Flexible Spending and Health Savings Accounts

  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance

  • Life and Accidental Death & Dismemberment Insurance

  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend

  • Up to $50 per month for wellness expenses and activities

  • Up to $30 per month to use towards books/eBooks

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job region(s): Remote/Anywhere North America
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