Senior Data Analyst

Boston, MA

Full Time Senior-level / Expert
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Wayfair Inc.
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Senior Data Analyst, International Supply Chain Engineering (ISC Tech)

Location: Boston, MA or Austin, TX   Who We Are:   Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more. Partnering with Product, Experience Design, Analytics and business members across Wayfair, our Engineering teams ensure that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.   
The International Supply Chain (ISC) team is responsible for the planning, movement, and tracking of goods from foreign factories to domestic warehouses. ISC’s job starts once a supplier is ready to place an order from one of their factories and it doesn’t end until those goods are delivered to a fulfillment center. Through deep integrations into the supply chain, automation, and exception handling we are able to provide world-class service and visibility to our suppliers. Our efforts allow them to focus on their core business while we worry about all the complexities involved in getting their goods imported. We aim to perfect and scale our offerings cost-effectively through technology. Are you interested in building technology for the real world where anything can happen (container shortages, record high ocean rates, 1800+ containers fall into the ocean in bad weather, etc.)? You never know what will happen next!

As a Senior Data Analyst on the Product team, you will explore and extract insights that will help the product grow. You will be responsible for analyzing the performance of the product and business, defining new metrics to help the product operate better, and delivering strategic insights to the product team and the overall International Supply Chain Teams. You'll work closely with Product, Tech, Data Engineering, and Operations teams to deliver the insights and data that drive the growth of our business.

What you'll do:

  • Deliver strategic insights and data that unlock opportunities for product growth and optimizations across our operation teams.
  • Pioneer, lead and own complex projects that often involve coordination with disciplines and teams.
  • Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media
  • Develop dashboards and other data visualizations to empower teams to make data-driven decisions at scale
  • Partner with Data Engineering to create well-structured, organized, and easily accessible data.
  • Define success metrics, analyze performance & conduct experiments for features in the product.

What you'll need to be successful:

  • 3+ years of Product Analytics Experience
  • Advanced SQL expertise & Data Science expertise
  • Understanding of Container Supply Chain is a plus 
  • Experience with Google Bigquery and dashboarding/data visualization tools (i.e. Tableau, Mixpanel, Looker, or similar)
  • Ability and experience in extracting insights from data, and summarizing learnings / takeaways
  • Ability to communicate effectively and manage relationships with partners coming from both technical and non-technical backgrounds

Project List (WIP)

Planning Analytics Work: 

  • Collab with PMs to implement tracking and deep-diving around the product metrics for Planning and Execution teams
  • Partnering with Network Management team analysts to run analysis around adherence to recommendations + themes
  • Understanding the breakdown of changes users are making in Container Planner Application (destination / week / container sequence) and how that correlates with timing of algo run / execution of the Container Load Plan
  • Tracking user usage on FOV, shipment planner, Order Entry/IBOM
  • Setup of a Container Planner level and order level audit log script of changes in Container Planner
  • Set up and run User Acceptance Testing 
  • Track and report adoption/impact of user features 
  • Detailed solutioning around making CFS integrations more flexible, accurate and self-service

Execution Analytics Work: 

  • Managerial Dashboards (how many containers were outgated, delivered, etc.)
  • Operational Dashboards (list of shipments that meet certain criteria)
  • Exception Dashboards (list of shipments that have an active exception
  • Measurement of NaviOS web analytics 
  • Measurement of Data Quality of NaviOS (Completeness, Accuracy, and Latency) 
  • Measurement of Data Quality of Data Partners (Completeness, Accuracy, and Latency) 
  • Coordinate with DITF to alleviate Neo 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Job perks/benefits: Career development
Job region(s): North America
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