Technical Program Manager, Artificial Intelligence/Machine Learning

Job summary
Are you passionate about serving National Security? Are you eager to join a high-performing team supporting the transformation of the National Security mission through the application of Artificial Intelligence and Machine Learning (AI/ML) technologies?

We are looking for an experienced technical program manager to help drive AI/ML into the National Security mission space. This group within Amazon offers a creative, fast-paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation in support of mission critical customers. The role requires strong program management skills and technical acumen. The ideal candidate will be a self-starter that can drive clarity and results with complex, early-stage technology programs. Candidates should have experience in the national security domain. Knowledge of and experience with AI/ML is a plus but not required.

As a Technical Program Manager (TPM), you will play an integrative, cross-functional role. You will manage the implementation and sustainment phases of critical AI/ML workloads, supporting customers’ initial operation and ongoing development of AI systems. You will orchestrate the AWS AI/ML domain expertise to resolve technical issues, enable customer proficiency in using AWS services, and share best practices/lessons learned. You will also employ your program management skills to oversee cross-cutting strategic initiatives with considerable impact to the overall business.

This position is based in Arlington, VA/Washington Metro Area (WMA).


Key job responsibilities
* Lead the AWS engagement with National Security customers and industry partners for selected AI/ML programs and initiatives, in conjunction with account managers and customer solutions managers
* Mobilize and direct the AWS expertise and resources required to enable customers and resolve technical issues by interfacing with solutions architects, support engineers, professional services consultants, etc.
* Manage the life cycle of complex, cross-functional AI/ML programs with considerable impact for National Security customers
* Develop and continuously improve internal and customer-facing mechanisms to support adoption of AI/ML solutions
* Apply technical judgment to make technology and business trade-offs

A day in the life



About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

This position requires that the candidate selected be a U.S. Citizen and obtain and maintain an active TS/SCI security clearance.

Basic Qualifications

* 5+ years of experience in program management
* 3+ years of experience with software processes (development, configuration, testing, and deployment)
* Current, active U.S. Government Security Clearance at the TS/SCI level

Preferred Qualifications

* Past work experience in the National Security mission space
* 5+ years of experience in program management, with a record of being detail-oriented, self-motivated, and capable of successful delivery
* 5+ years of experience with software processes (development, configuration, testing, and deployment)
* Ability to effectively communicate with and coordinate cross-functional teams, government and industry, senior and operational stakeholders, and business and technical audiences
* Demonstrated understanding of and experience implementing AI/ML and related technologies
* Strong understanding of and/or experience working in cloud computing; AWS certifications (e.g. Certified Cloud Practitioner, Solutions Architect) a plus



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.