Utility Data Analyst

Requisition 37501: B4 - Utility Data Analyst 

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Job Summary:

As the Utility Data Analyst, you will be responsible for extracting, reviewing, and analyzing data related to energy procurement, utility billing, and waste services. You will play a crucial role in identifying trends, anomalies, and opportunities for optimization. Your insights will drive strategic decision-making and improve operational efficiency in energy and utility management. The ideal candidate will have a strong background in data analysis, problem-solving skills, and excellent communication abilities to effectively communicate issues and assist in their resolution. The Data Analyst will work closely with cross-functional teams to identify, analyze, and resolve utility-related issues, ensuring the continued delivery of reliable services to our customers.

Key Responsibilities:

1. Data Extraction and Review:
   • Extract and review data from various sources, including utility billing platforms, procurement databases, and waste management systems.
   • Ensure data accuracy and completeness through regular audits and validation checks.
2. Data Analysis and Insights:
   • Analyze energy consumption patterns, utility costs, and waste management metrics to identify trends and outliers.
   • Provide actionable insights and recommendations to optimize energy usage, reduce costs, and improve sustainability.
3. Benchmarking and Performance Monitoring:
   • Benchmark energy costs and consumption against industry standards and historical data.
   • Monitor performance metrics and key performance indicators (KPIs) to assess the effectiveness of energy management strategies.
4. Anomaly Detection and Resolution:
   • Identify data anomalies and discrepancies in utility billing, procurement contracts, and waste services.
   • Work with vendors and internal stakeholders to resolve issues and ensure accurate billing and reporting.
5. Financial Analysis and Budgeting:
   • Conduct financial analysis to track utility expenditures, identify cost-saving opportunities, and forecast future expenses.
   • Assist in budget planning and monitoring for energy services and waste management.
6. Strategic Insights and Recommendations:
   • Provide strategic insights based on data analysis to support decision-making by senior management.
   • Collaborate with cross-functional teams to implement energy efficiency projects and sustainability initiatives.
7. Reporting and Presentation:
   • Prepare and present regular reports on energy consumption, utility costs, and waste management metrics.
   • Communicate data insights effectively to internal stakeholders and external partners.
8. Process Improvement and Automation:
   • Identify opportunities to streamline data collection, analysis, and reporting processes.
   • Implement automation tools and techniques to improve efficiency and accuracy.

Qualifications:

• Bachelor's degree in Business, Statistics, Business Analytics, or related field (Master's degree preferred).
• Strong experience in data analysis.
• Proficiency in data extraction tools and data visualization software (e.g., Spotfire, Tableau, Power BI).
• Strong analytical and problem-solving skills, with the ability to interpret complex datasets.
• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.
• Proven track record of delivering actionable insights and recommendations based on data analysis.
• Experience with utility systems and processes is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.