Analyst, Product & Supply Master Data Management

Job Description :

Global Diageo Business Services (GDBS) is a global multifunctional shared service entity that processes DIAGEO-wide transactions across various world regions. Processes in scope are: Order to Cash (OTC), Source to Pay (STP) and Record to Report (RTR) and Data Services (MDM).

Diageo also has Captive Centers that support service provision in Global markets. GDBS is a multicultural, multi-language and matrixed environment.

A program is underway to establish a Captive Service Centre in Bangalore to service global markets.

The Data Service Stream in GDBS provides master data services which inclusive of data compliance and maintenance activities for GDBS served countries. This is being realized in cross-market and end-to-end functional responsibilities with the strive to continue the great steps forward that have been achieved in FY16 by the Data community.

The Data Service stream underpins and enables the accurate operation of the business processes by ensuring timely, accurate, compliant, and relevant master data maintenance – processes being STP, OTC, RTR, ETEC, HRO, Supply chain. Master data maintenance in scope for the team are: Vendor, Customer, Finance, Commercial, Employee and Product & Supply master data.

The Master Data Services supporting & serves multiple markets / countries across the globe Diageo operating business.

Dimensions

The role is responsible for a specific area of Master Data maintenance across GDBS served markets.

Market Complexity

The role would entail responsibility for the step change, standardization, and process harmonization of Master Data maintenance across GDBS served countries.

Purpose of Role

The purpose of this role is to complete the creation, amendment and deactivation of Master Data in EDGE365 for relevant markets within the agreed lead-times, and while maintaining business compliance. The role will also involvepartnerr management as priority.

Diageo Capabilities

Be authentic – Maintain great relationships with internal partners and communicate in the right way. Stand for process quality and compliance.

Find solutions – The role involves processing critical data requests under significant time pressure to agreed timelines. The candidate should be pro-active and highlight opportunities to improve processes where possible.

Consistently deliver great performance – The role holder must be a self-starter and have strong prioritisation skills, staying passionate about what business outcomes need to be delivered. They must demonstrate brilliant execution in all aspects of the role. Attention to detail, rigour and structure is essential.

Lead People for Success– The role involves dealing with a large number of requests from various teams. The candidate should be able to work with competing demands from different partners.

Key Accountabilities for the role:

• Knowledge on EDGE, TRAX, TRAX explorer tools, MDS, Product hierarchy in MDS, Dremio, Products and Brands, Stores and Users, and understanding of data flow within these systems is mandatory.

• Should have Products and Brands mapping knowledge in terms of hierarchy, Category, Sub-category of Product types

• Should have knowledge of governance standards of Products & Brands

• Assortment – mapping of Commercial data and TRAX in terms of Products and Stores

• Commercial data – Stores – in terms of Global segmentations as per EDGE

• Knowledge on MDS / Product Universe for better understanding between Diageo and Non-Diageo Products

• The Data Analyst for Master Data will ensure accurate maintenance of data within the relevant system (TRAX)

• Products and Brand mapping / hierarchy

• Commercial system data flow

• DREMIO / Power BI knowledge is preferred

• Problem solving skills in terms of doing RCA of data errors (DQ) and the upstream and downstream applications.

• Ticketing tool – Service Now knowledge is mandatory as it is coordinated between Diageo and TRAX SNOW and also toresolvey or identify issues to make serve markets better.

• Good excel skills and ability to work under high pressure.

• Support system and process improvements

• Work in line with the systems CARM requirements, maintaining strict adherence to established compliance processes

• See opportunities for system improvements

Qualifications and Experience Required

Essential:

With alteast 3.5 years’ experience in Data Management domain.

Knowledge of Data management in platforms like-EDGE framework, TRAX front end & Back office, MDS, Product Mapping, Understanding of TRAX data & product reporting & understanding on data flow within these systems including EDGE are mandatory.

Desirable:

• Demonstrated energy and aim to make a difference in the data role.

• Good communication skills, able to explain processes or reasons clearly and concisely for data request rejection

• Strong excel experience

• Very Good presentation skills to Data governance/key partners

Barriers to Success in Role (Optional)

• Lack of rigour and attention to detail, or an ability to work at pace.

• Lack of communication skills or ability to build good professional relationships.

• Inability to work with a broad set of partners functionally and culturally.

• Lack of English proficiency

• Inability to work assertively and proactively

• Not a team player

• Inability to strive for resolution

• Insufficiently open minded

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