IT Consultant (Cloud Data Engineer)

POSITION DESCRIPTION Job Title: Log Management Analyst Job Code: Job Level/Band: SAP #:Shift: First Hours per Week: 40 Group: COO Primary role:The Log Management Analyst provides support for a variety ofoperational and consultativefunctions as part of the Service Delivery and Production Supportorganizations. The LogManagement Analyst helps des ign, implement, manage, and monitor the logmanagement processto protect the confidentiality, integrity, availability of theorganization’s inform ationassets inaccordance with legal, regulatory, and institutional requ irements. TheLog Management Engineeralso acts as a subject matter expert in operating system, application,and firmware logmanagement, and will w ork in collaboration with IT staff and serviceowners. The position provi desexpertise in: defining requirements; developing and designing securea rchitectures; developingsecure processes and standards; and selecting en terprise-wide securityproducts, tools,technologies and services. The Log Management Analyst works with allfunctional areas within ITto design an d support secure technologies that meet the business needsof Duke Health . Essential tasks/responsibilities: Log Management • Establish enterpri se-wide process and standards for log management.Ensure that allprocess and standards are appropriately aligned with the InformationSecurity Off ice policies andcommunicated effectively across DHTS, including Senior L eadership• Document the logmanagement process and standards. Keep abreas t ofindustrybest practices as it relates to log management.• Establish a comprehensive inventory of infrastructure andapplications that requirel og management. Develop an effective process to keep the inventorycurrent and comprehensive.• Effectively implement log management process and to ol improvementsacross theenterprise with minimal impact to all customers • Enforce the adoption of log management best practices across theenterp riseespecially for critical use cases such as vulnerability management• Establish amethodology to track vendor managed infrastructure,middleware ,applications and devices. Ensure thatvendors are held accountable forad hering to DHTS logmanagement enterprise standards• Educate infrastructur e and application service owners and theirtechnical staff on bestpractic es for system and event log management• Perform risk analysis with infra structure and application serviceowners to assess theappropriate level o f log management• Perform requirements analysis with infrastructure and applicationservice owners tounderstand their needs and develop recommend ations for enterpriseapproved log managementsolutions• Work with technic al and management staff to gather, validate andconvert functionalrequire ments into Splunk applications and solutions• Establish a methodology fo r tracking temporary exceptions, along withan effectivemethod for liftin g exceptions and align to enterprise log managementstandards• Develop me trics and dashboards that allows clear communication of thecurrentstatus of log management across the enterprise• Assist technical staff with un derstanding the location, structure andcontents of theirlogs• Develop an d implement Splunk advanced queries, dashboards,visualizations, andrepor ts• Collaborate with technical teams to develop standards for theconsist ent naming ofobjects, reports, etc.• Provide access and other back-end r equirements for IT operationscontent to theSplunk infrastructure team• P rovide guidance and work leadership to less-experienced Splunkcontent cr eators•Serve as liaison with clients, participating in meetings to ensu reclient needs are met• Maintain current knowledge of relevant technolog y as assigned• Participate inspecial projects as required• Assess, revie w and oversee System Security, Business Continuity, andDisasterRecovery Plans, ensuring consistency with Duke Health policies andstandards regar ding securityand HIPAA compliance.• Assist in maintaining the accuracy a nd effectiveness of the CMDB Perform other related duties incidental to the work described herein Education/trainingRequired: BA/BS degree o r equivalent relevant training or experience ExperienceRequired: * 5-10 years of progressive and applicable technicalexperience* Working knowled ge of Log Management and VulnerabilityManagement* Working knowledge of S plunk Preferred: Experience in a health care settingAcademic Medical Cen ter Experience desirable Special competencies/credentialsRequired: *Stron g ability to lead organizational change* Strong ability to develop plans and implement successfully* Strong strategic competencies* Good analyti cal skills, ability to work well with others, handlemultiplesimultaneous assignments, and work without close supervision* Demonstrated written and verbal communication skills* Excellent interpersonal/team building and organization/timemanagement skills Preferred: Technical knowledge re levant to our environment

Minimum Qualifications

Education

Refer to Job Description

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.