Human Resources Data Management Operations India- Executive Director

Within Employee Digital and Employee Service (EDSE), we are partnering across Product, Operations, Service and Technology to manage the end to end life cycle of HR Data, enabling a frictionless, high quality employee experience. The Data Movement Product is an integral part of EDSE within India, and the Data Management Operations Lead  is a newly created position aimed at providing a senior and experienced Operations executive to run, transform and align to the target operating model which is being designed.

 

The responsibilities of the role are outlined below, and we believe that a successful candidate will likely have 15 years experience in running large and diverse operational teams with multiple and global stakeholder touchpoints and having a demonstrable experience in developing teams within Operations with a keen eye on maintaining and enriching the Risk and Control Environment and instilling Operational Discipline within teams.

 

Job Responsibilities

• Engage with relevant stakeholders across Product, Operations, Technology and Service  both local and global representing the function 
• Review, Assess and Implement an optimum control environment within the processes and ensuring the control effectiveness is maintained at all times
• Create, in partnership with Technology and Product, a Book of Work to enhance and sharpen processes with a view to creating capacity within the teams including the use of AI/ML within processes
• Ensure appropriate proactive data quality for key data metrics  that drive Operational OKRs and KPIs
• Own end-to-end  Data Operations and Benefit Operations processes, including , quality assurance and designing and implementing the Target Operating Model
• Create a Leadership pipeline  and develop key skills and attributes of employees as future leaders of the function

Required qualifications, capabilities, and skills

• Bachelor’s Degree or greater in related business, technical, or quantitative field with 15 years of relevant operational experience
• Extensive experience in Operations and leading large and diverse teams ,  preferably within a large Multinational Organisation
• Strong knowledge and expertise in implementing Operating Models, Optimisation programs 
• Deep experience in managing complex data sets and delivering high quality data outputs 
• Excellent communications skills and ability to visualize and articulate key messages using data 
• Demonstrated track record of managing and leading teams to deliver enterprise scale projects
• Ability to deliver high quality results under tight deadlines
• Familiarity with data governance frameworks 

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.