HR Systems Analyst & Data Analyst (6-month Contract) - Smart Recruiters, Mosaic, Sage

Company Description

What’s in it for you to join MUFG Investor Services?  

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.    

So, why settle for the ordinary? Apply now for a Brilliantly Different career. 

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. 

Job Description

As a key member of the HR Solution team, you will be responsible for the day-to-day production support, development and configuration of all systems in our HR technology landscape and integration to other corporate and 3rd party systems used in our firm to ensure our HR technology service is fully operational for all our locations globally at all time.

Role & Responsibilities

Production Support and System Development

• Provide day-to-day production support of all systems in our HR technology landscape 
• Deliver on-going system enhancement, bug-fix, data loading, mass change and support the full system develop life-cycle (Discovery/Analysis and Design/Test/Go-live/Support)
• Act as a key subject matter expert, a bridge between IT and HR and managing user queries and managing changes in the company’s HR systems
• Deliver and support all feeds (up/downstream) and integration with all systems (internal/external/3rd party)
• Actively explore and implement opportunity for automation in process and technology
• Adhere to and practise and guidelines as stated in our HRIS Playbook and procedures in Incidence Management and Change Delivery Framework
• Timely and accurately maintain and update all system documentation, guidelines and procedures

Risk and Compliance

• Adhere to and comply with all policy, guidelines, processes and procedures set out within the HR Solution team and the firm.
• Timely and accurately respond to requests from internal audit, security group, data governance group and risk and compliance internally.

Reporting

• Regularly and timely report to the direct manager and keep the direct manager up to date with progress of all responsible work items.

Collaboration

• Work collaboratively within and outside of the immediate team (HR Solution Team), including all internal departments and external third parties

Qualifications

• Third level qualification in IT/Computer Applications/Technology or other technical disciplines or relevant on-the-job experience 

Essential

• In-depth and hands-on experience of 1st and/or 2nd line HR system support and HR system development
• Proven track record of delivering HR system BAU changes and projects (e.g. break-fix, enhancement, system integration and brand-new system introduction)
• Experience in HR data loading, HR data conversion, HR reporting creation and/or HR system development
• Excellent analytical skills, organizational skills, documentation skills and attention to detail.
• Analytical thinking and ability to understand and interpret information.
• Intermediate to Expert level in MS Excel and other MS Office Products

Preferred

• Experience of Sage People, Smart Recruiter, PBI, Saba, Culture Amp, Onboarder, MS Powertool, Nintex, MS Viva Suites and AI are distinct advantages
• Experience of multiple system integrations and concurrently implementation
• 1st and/or 2nd line HR system support
• Experience in HR process analysis and HR process improvement projects
• Exposure to one full-cycle end-to-end HR system implementation, preferably from the financial sector
• Exposure to HR transformation programme or digital HR project, preferably from the financial sector
• Exposure to HR shared services centre or similar HR operations, preferably from the financial sector
• Exposure to any best practice methodology (e.g. Agile, Scrum, PRINCEII, SDLC, etc.)

Additional Information

Experience something Brilliantly Different with a career with MUFG Investor Services.   

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

Still interested?