Data Operations-Associate

The manager will support Client Account Services activities for Banking Operations which involve account onboarding  and maintenance. The manager will work across several products and remediation projects (i.e. regulatory requirements and control/risk related issues).

The role will involve working with client and account data.  The responsibilities will include leading a team performing functions across account data creation and management. The manager will be required to review the system of record to ensure they satisfactorily meet specific outlined requirements.   Additionally, the manager will be expected to contribute to a wider team, provide regular progress updates, maintain an understanding of the product, approach their work with a control-mindset, and demonstrate an understanding/application of policies and procedures.

Job Responsibilities
•   Executes superbly and meets commitments
•   Acts with a sense of urgency 
•   Proactive, strong attention to details 
•   Drives for results; strong personal accountability
•   Escalates issues quickly and helps to resolve; solution focused 
•   Takes into account the trade-offs in prioritizing and sequencing work and the impact on time expenses
•   Responsive and accessible to clients
•   Exhibits a strong understanding of a client’s business and actively seeks input to anticipate client needs and effectively meets or exceeds them
•   Collaborates effectively with colleagues
•   Listens to understand various points of view whether or not she/he agrees
•   Able to frame basic communications on work product  that are persuasive and include partner context
•   Understands and applies knowledge of role-related risks
•   Keeps abreast of current regulatory requirements applicable to responsibilities
•   Acts in shareholder's best interest
•   Effectively remediates issues by engaging appropriate resources to mitigate risk with a sense of urgency Networks effectively with colleagues 
•   Knowledgeable of the Firm’s HR practices and policies
•   Effectively prioritizes own work and proactively seeks advice
•   Sets high standards for self

Qualifications
•   Bachelor's degree in a related field
•   Operational business knowledge of processes, data and technology platforms
•   Basic problem solving and analytical skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.